Remote Information technology Jobs • JavaScript

The Sr. Technical Consultant, Expert Services is the functional and technical expert of a customer engagement team, consulting with customers and configuring the ServiceNow Platform products based on configuration best practices to accelerate and drive customer business outcomes. This role involves creating and delivering platform solutions, supporting engagement efforts, advising customers, and leading design workshops.

Enhance critical cross-department workflows and software integrations across multiple tools in a high-compliance setting. The role will report to the Director of IT & Business Technology and work closely with IT Admins and other teams to identify opportunities for improved process and automation, ensuring operational maturity and improving service delivery. Embedded stints with teams like our Concierge (customer service) team may occur to experience challenges firsthand and design effective solutions.

Works on a diverse scope of problems, where each issue requires individual analysis of information provided within the tickets. Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues. Uses evaluation, judgement, and interpretation to select the right course of action and escalates to either Tier III or to the Product/Engineering team when necessary.

Silvaco is adding new positions for PDK/Verification rule deck developers to support analog custom design and physical verification tools. As a key member of the team, you will create/update foundry rule decks and validate/enable iPDKs with Silvaco tools. You'll work closely with the team leader and program management to develop and update DRC/LVS rule decks and/or iPDKs, ensuring they work seamlessly with Silvaco tools.

Act as the primary technical liaison between Cority Client Service Consultants and clients during a project, including project meetings for technical discussions regarding database conversion, review of client legacy systems for integration, advanced security configuration, and defining workflow logic through business rule and advanced report development.

As a Sr. Technical Consultant, you'll be the functional and technical expert, consulting with customers and configuring ServiceNow products based on best practices. The goal is driving customer business outcomes by accelerating consumption, adoption, and satisfaction on the ServiceNow platform.

Identify and prioritize automation and AI opportunities across Support, Ops, Product, and Sales teams. Build AI-powered tools and integrations using LLMs and APIs — from quick prototypes to internal tools in production. Act as an internal AI consultant, guiding teams on what’s possible and where to start. Partner with leadership to help shape our AI roadmap, with a strong focus on near-term impact.

Be a core part of a new team, as the Senior Technical Accelerator Consultant within ServiceNow Impact, personalizing customers' digital transformation journey on the Now Platform. Help customers unlock business value and accelerate the adoption of ServiceNow products by delivering technical accelerators, bringing ServiceNow best practices, innovations, and capabilities to help customers achieve their goals.

Lead a team to develop and implement application solutions and automation strategies that enhance operational efficiency, ensuring technology solutions align with business needs and optimizing workflows. Direct multiple technical teams, providing strategic direction for system integrations and automation initiatives, while driving the organization's internal automation and AI strategy.

We are seeking a skilled ServiceNow Developer with 3–5 years of hands-on experience, including at least one successful Workforce Service Delivery (WSD) implementation and possession of the WSD Certified Implementation Specialist (CIS) certification. This position plays a key role in designing, developing, and configuring ServiceNow solutions in alignment with Agile methodologies and Software Development Lifecycle (SDLC) practices.