Remote Information technology Jobs · JavaScript

Now looking for a Senior Support Engineering in North America to continue to make sure that all of our users (from enterprise customers to community members) have a best in class support experience. you will get a chance to set standard for delighting our customers and develop a deep knowledge of the low code & AI landscape while being part of building a best in class support team.

The Senior Technical Consultant for Technology Workflows is technically responsible for guiding clients through the implementation of ServiceNow’s Strategic & Application Portfolio Management solutions, delivering best-practice-based solutions that drive business outcomes and enhance operational efficiency.

Manage day-to-day administration of the ServiceNow platform, including user access, roles, and permissions. Monitor system performance and troubleshoot issues to ensure high availability and reliability. Configure and implement ServiceNow ITSM & ITOM modules, ensuring robust design and deployment aligned with best practices. Develop and maintain workflows, business rules, UI policies, and client scripts. Implement integrations with third-party systems using pre-built extensions and APIs.

As a key member of the Systems Administration team within Operations Engineering, you will be responsible for the administration and operations of the global cloud infrastructure that runs our SaaS product. You will contribute to Configuration Management and Infrastructure as Code for ServiceNow’s global private cloud by developing tools in Python, bash, and JavaScript to replace manual work and improve customer maintenance experience.

The right candidate is someone who has deep expertise in cloud architecture and is passionate about working with our customers, partners, and colleagues to drive innovation forward. You will be a mission control specialist, guiding Cayliens and Customers alike through Agile ceremonies like stand-ups, retrospectives, and more. You will translate customer requirements and into a workable backlog of tickets for engineers.

Act as the first point of contact for developers integrating Phantom's SDKs and other products, triaging issues, reproducing bugs, and unblocking integrations quickly through clear, friendly support. Also, contribute to our AI support chatbot as a secondary responsibility by providing training content and feedback that improves answer quality and safety.

The Senior Technical Consultant (UI/UX) is responsible for guiding clients through the design and implementation of ServiceNow user experiences, with a particular focus on UI Builder, configurable workspaces, portals, and mobile applications. This role is central to delivering modern, intuitive, and scalable UI/UX solutions on the ServiceNow platform. The successful candidate will act as an expert in UI Builder.

As an Implementation Specialist you will report to the Implementation Team Manager, working with project managers and business analysts to deliver CPQ implementation projects and facilitate mentoring sessions for customers. Daily activities include analyzing, designing, and delivering solutions specific to customers’ products, services, pricing, business rules, and selling process objectives. The position demands initiative and adaptability to transform CPQ operations through innovative automation.

The Technical Support Engineer will manage and resolve challenging issues for ServiceNow partners and customers. This includes developing subject matter expertise within the customer support department and collaborating with other team members in the various technologies. The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role in a collaborative environment.

We’re seeking a forward-thinking IT Engineer to help design, automate, and secure Affirm’s growing technology ecosystem. Our ideal candidate thrives at the intersection of systems architecture and hands-on development—building integrations, leveraging AI-assisted tools, and driving automation that scales across the enterprise. As an IT Engineer, you’ll play a key role in advancing operational excellence, strengthening security, and empowering teams through smarter, more connected systems.