Serve as escalation point for complex customer issues, providing advanced troubleshooting.
Lead cross-department troubleshooting efforts and translate customer issues into actionable technical findings.
Participate in project-based initiatives to improve product quality and support processes.
Raptor Technologies, founded in 2002, partners with schools to provide integrated safety software and services. They serve over 60,000 schools in 55 countries, including 5,300+ K-12 US school districts, focusing on visitor management, emergency response, and student safety.
Operate as a senior hands-on technologist within the Office of the CTO, accelerating high-impact engineering initiatives.
Design, architect, and implement secure, scalable, and high-performance systems across backend services, cloud infrastructure, and integration layers.
Translate the CTO’s technical vision into actionable architectures, prototypes, and execution plans.
Keeper Security transforms cybersecurity for organizations with next-generation privileged access management. Keeper’s zero-trust and zero-knowledge cybersecurity solutions are trusted by thousands of organizations to protect every user on every device.
Responsible for end-to-end ownership of customer issues.
Collaborate with various teams to ensure customer satisfaction.
Drive innovation within support workflows to reduce manual effort.
Jobgether is an AI-powered platform that connects job seekers with companies. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Technical Advisory by conducting consulting sessions and workshops focusing on Process Modeling, Automation, Software Engineering, and Architecture.
Professional Services by helping customer/partner development teams, translating complex technical topics into prescriptive guidance with solutions for implementation projects.
Collaborate with CSMs, TAMs, Sales, Product, Engineering, and Support to drive adoption, retention, and expansion across strategic accounts.
Camunda is the leader in enterprise agentic automation, orchestrating complex business processes across agents, people, and systems, delivering trusted AI agents for business-critical processes. Over 700 leading innovators rely on Camunda to boost operational efficiency and elevate customer experiences.
Optimizing video conferencing technologies, SIP/H.323, VoIP, and real-time communication systems.
Collaborating closely with Engineering, SRE, Product Managers, and Developers to enhance product quality.
Facilitating customer debugging calls and guiding teams through complex technical investigations.
Jobgether uses AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.