Own the support experience for complex integration tickets, coaching the team on troubleshooting best practices.
Serve as a primary escalation point for the integrations support squad, acting as incident commander and driving issues to resolution.
Lead root cause analysis and technical debugging for production issues across our integrations platform.
Vanta's mission is to help businesses earn and prove trust by making security monitored and verified continuously. They have a kind and talented team of various backgrounds, and they empower companies to practice better security and prove it with ease.
Engage with internal employees to accurately detail issues sent to the ticketing system.
Detect and solve production issues and bugs within the development environment beyond your current scope.
Provide day-to-day maintenance and support for applications supported by the customer and their partners.
Flywire is a global payments enablement and software company that helps clients get paid and their customers pay with ease. They have over 1,200 global FlyMates representing more than 40 nationalities, and are in 12 offices world-wide.
Design cloud-native Azure architectures using CAF and Well-Architected Framework principles.
Define modern data estate architectures using Microsoft Fabric and Azure Databricks.
Support presales pursuits, discovery workshops, and solution governance.
Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions. With over 3,000 team members across 14 countries, they have 18 years of experience focusing on Microsoft technologies and business applications.
Developing, installing, and troubleshooting scoped ServiceNow applications.
Partnering directly with customers to gather requirements, translate business needs into technical solutions, and deliver high-quality implementations.
Troubleshooting complex issues in collaboration with customers and providing clear, timely communication throughout resolution.
Tenon is the leader in enterprise marketing workflows built on ServiceNow, providing a single solution for marketing teams to execute campaigns, projects, emails, and SMS with speed and at scale. Tenon delivers marketing solutions in a single enterprise platform already used by IT, HR, Finance, and Customer Service.