Provide technical support and troubleshooting for web applications, ensuring seamless user experiences. You will be responsible for providing Level 3 support for web applications built with React and Node.js, addressing complex technical issues and resolving them efficiently. You will also stay up-to-date with the latest trends in web development and support best practices.

Collaborate with cross-functional teams to develop, test, and maintain software and data solutions. Contribute to the design and implementation of scalable and efficient code. Debug and troubleshoot software issues. The role can be fully remote (within the U.S.), in-person based out of Jersey City, NJ, or on a hybrid work schedule.

Drive technical strategy, adoption, and long-term success for Vercel's most valuable Enterprise customers as a Senior Technical Consultant. Act as the technical lead, ensuring customers adopt solutions, follow best practices, and optimize their architectures for performance, scalability, and efficiency. Execute technical success initiatives, proactively identifying customer challenges, and influencing customer decisions to achieve long-term success on Vercel.

Work with both the community users and clients of Strapi by answering technical questions. Dig deep into the product to find workarounds to unblock users in their project development. Restructuring of all technical resources, involvement in this massive task.