As a Technical Support Specialist, you’ll be the bridge between frontline teams and engineering. Tackle complex technical challenges and refine escalation processes. Collaborate with global teams to deliver exceptional support and ensure customer satisfaction.
Remote Information technology Jobs · Python
66 results
FiltersJob listings
The Genesys Cloud CX Integration Engineer will design, implement, and maintain integrations between Genesys Cloud CX and external enterprise systems. You will ensure seamless data exchange, stability, and performance across multiple customer environments. You will collaborate with analysts to validate integration requirements and troubleshoot complex issues.
Manage the technical support function for GraphAware Hume, a graph-powered intelligence platform. Provide advanced technical support to a global customer base, ensuring fast and effective issue resolution. Act as a bridge between customers and engineering teams, ensuring client issues are handled efficiently and professionally.
- Design, maintain, and optimize scalable IT infrastructure in cloud and on-premises environments.
- Automate IT processes using Python, PowerShell, or Bash.
- Provide Tier 3-level support for critical IT systems and enterprise collaboration platforms.
Architect, design, and deploy workflows, automations, and configurations across Atlassian systems including Jira, Jira Service Management, and Confluence. Support enterprise projects and manage sensitive data with best-in-class security practices. Develop scripts and workflows to automate recurring tasks and improve operational efficiency.
This role supports and optimizes medical imaging infrastructure, ensuring seamless system integration. Focuses on reliable image routing and high system performance across PACS and healthcare IT systems. Involves troubleshooting workflow issues, leading onboarding of new imaging sites, and maintaining compliance through system updates and documentation.
As an Integration Support Engineer, provide expert guidance and troubleshoot issues to empower users. Foster positive relationships with clients and contribute to their success. Maintain detailed documentation and develop tutorials for technical and non-technical audiences.
As an Enterprise Applications Engineer, you will take ownership of the administration, configuration, and continuous improvement of enterprise business applications. You will collaborate with cross-functional teams to ensure systems remain secure, efficient, and aligned with organizational objectives. You will be responsible for driving improvements that enhance productivity, governance, and collaboration across the enterprise.
As an Enterprise Applications Engineer, you will take ownership of the administration, configuration, and continuous improvement of enterprise business applications. You will collaborate with cross-functional teams to ensure systems remain secure, efficient, and aligned with organizational objectives. You will be responsible for driving improvements that enhance productivity, governance, and collaboration across the enterprise.
Design and deliver MuleSoft-based integration solutions. Build RESTful APIs and healthcare interfaces (HL7, FHIR, NCPDP). Implement CI/CD pipelines and champion DevOps best practices.