- Monitor and maintain enterprise IT and security system health.
- Troubleshoot technical issues and provide IT support across systems.
- Contribute to automation and DevOps initiatives.
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Architect, design, and deploy workflows, automations, and configurations across Atlassian systems including Jira, Jira Service Management, and Confluence. Support enterprise projects and manage sensitive data with best-in-class security practices. Develop scripts and workflows to automate recurring tasks and improve operational efficiency.
You will play a crucial role in maintaining system reliability and delivering exceptional support to internal and external stakeholders. You will take ownership of complex technical incidents, perform root-cause analysis, and develop automation scripts to improve operational efficiency. Working closely with cross-functional teams, you will ensure cloud environments and applications remain stable and performant.
Technical Support Engineer with Tier 3 experience is needed to join our global team to resolve critical technical issues for enterprise customers, ensure successful adoption of Apiiro, and act as a trusted technical advisor by owning complex cases end-to-end and collaborating with R&D and product teams.
As a key member of the Systems Administration team within Operations Engineering, you will be responsible for the administration and operations of the global cloud infrastructure that runs our SaaS product. You will contribute to Configuration Management and Infrastructure as Code for ServiceNow’s global private cloud by developing tools in Python, bash, and JavaScript to replace manual work and improve customer maintenance experience.
Keep our internal systems running smoothly—supporting our end users, managing devices, identity & access, SaaS tools, and collaborating with Ops and Engineering to maintain a high-velocity, secure environment. Provide support for Mac users globally, manage onboarding/off-boarding, administer identity and perform security hardening for laptops and SaaS systems. Troubleshoot issues, automate routine IT tasks, maintain documentation and collaborate with infrastructure and security teams.
As a Senior Systems Engineer you will be responsible for building and iterating on processes and workflows to enhance the overall employee experience at Vanta. This is an opportunity to develop best practices and tooling strategies while helping scale the maturity of the enterprise tech stack as the business grows. You will focus on Atlassian systems and problem solve to have impact at a high-growth company.
As a Blockchain Solutions Architect, you will develop deep expertise in the latest cloud and blockchain infrastructure technologies, working with the sales team to deliver reliable, production-ready solutions on InfStones’ platform. Leveraging your knowledge of cloud infrastructure, blockchain node operations, and the tokenomics of various blockchain ecosystems, you’ll translate complex client requirements into tailored, scalable solutions that boost integration and operational efficiency.
Design, manage, and continuously improve our global endpoint and SaaS integration ecosystem, overseeing a fleet of ~1,000 macOS devices and under 100 Windows devices. Ensure the environment is secure, reliable, and automated, bridging the gap between endpoint management, identity, and cloud applications. This role goes beyond traditional MDM administration, engineering integrations and automations between tools.
Support a mix of Self-managed and GitLab.com (SaaS) customers and resolve their issues via Zendesk tickets, merge requests, email and video conferencing. Collaborate with Product, Development, Infrastructure, Customer Success and Sales Teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy.