As a Senior Technical Support Engineer, ensure customer success with Ditto by resolving issues, building team knowledge, and driving improvements. You'll troubleshoot problems, partner with engineering, and interact with developers to provide 24x7 coverage and root cause analysis, aiming for high customer satisfaction.

As a Manager of Technical Account Management, you will be responsible for ensuring the success and satisfaction of Wiz customers in EMEA. You will oversee a team of highly skilled Technical Account Managers “TAMs” Technical expertise, customer-facing experience, and strong leadership skills will be essential in addressing both the technical and business requirements of the role. TAMs serve as the bridge between customers and the broader Wiz team.

You will get a chance to set standard for delighting n8n's customers and develop a deep knowledge of the low code & AI landscape while being part of building a best in class support team. Provide technical support to users via tickets, chat, and community forums and diagnose and troubleshoot issues related to n8n.

Deliver exceptional customer support by addressing and resolving technical issues related to multi-cloud environments. Troubleshoot problems, offer tailored solutions, and ensure a seamless experience. Proactively monitor, diagnose issues, and implement effective resolutions, adhering to best practices and security standards across different cloud providers.

In this role, you will work with a small set of enterprise customers to provide direct technical and architectural guidance for the Red Hat Ansible Automation Platform. You will tailor support for each customer's environment, facilitate collaboration with their other vendors and advocate on their behalf.

The services team plays an important role in the successful setup, integration, and deployment of BigID's discovery tools, for our customers and implementation partners. This position also works to identify the root cause of any deployment issues and works with the larger team to help resolve them to ensure the success of the customer.

Help EMEA and global customers solve their technical issues with Dataiku through various communication channels. Communicate with the R&D team to solve complex issues. Document knowledge in the form of technical articles. Contribute to knowledge bases or forums within specific areas of expertise. Collaborate with customer-facing teams to ensure proper resolution.

As an engineer in the Technical Support Engineering (TSE) team, you'll assist Kong customers in resolving complex technical issues. You will lead investigations, provide feedback to Product and Engineering teams, and create knowledge articles. Innovation is key, so you will look for better ways to improve tools and raise the bar on service for Global 5000 customers.