Provide technical support to users via tickets, chat, and community forums. Diagnose and troubleshoot issues related to n8n, including workflow execution, integrations, and performance. Collaborate with the engineering team to escalate and resolve complex technical challenges. Create and maintain documentation, FAQs, and knowledge base articles.
Deepgram is seeking a Solutions Architect in EMEA to own complex post‑sales engagements, guide customers to production, and strengthen their technical support coverage for the region. You will work across the full customer lifecycle, with a primary focus on architecture, implementation, and Tier‑3 technical problem solving. You will contribute to pre‑sales validation when deep technical credibility is needed, partner with Product and Engineering on feedback, and help mature their global operations.