Remote Information technology Jobs • Cloud

The TAM team is hiring for a Technical Account Manager (TAM) with a strong background in AWS cloud technologies to provide guidance to both new and existing customers specifically about AWS technologies, services, and offerings. You'll collaborate with other Rackspace teams to develop and deliver innovative solutions utilizing various public cloud services and assist customers in rethinking their technical platforms.

Responsible for developing and executing the strategic roadmap for the organization’s global infrastructure, cloud platforms, and enterprise architecture, this role ensures scalable, secure, cost-efficient, and high-performing IT capabilities that enable business growth and innovation, bringing deep expertise in cloud, digital transformation, cybersecurity, financial governance, and enterprise architecture to align IT with the long-term goals of the organization.

You will be responsible for owning the end-to-end technical relationship with customers and interfacing with the MinIO engineering and support team to assure a world-class experience to customers. You will work closely with the rest of the Customer Experience team along with the Engineering, Support, and Sales teams to assure customers are successful in POC, onboarding, production, and beyond.

We are looking for an experienced and motivated Consultant to play a key role in our award-winning Cloud Solutions team. This remote position offers an exciting opportunity to work alongside a diverse and talented group of professionals, designing and implementing innovative cloud technology solutions for a range of clients. As a Consultant, you will be a technical subject matter expert responsible for delivering high-quality, scalable, and resilient cloud solutions.

Participate in 24x7 shifts and monitor the stability of our products with various internal tools. This role involves L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated) and handling incident response, troubleshooting, and fix for various products/services. Handle escalations as per policies/procedures and get different internal/external groups together to resolve production site issues effectively.

Our Director of IT will lead the strategic direction and operational excellence of Invisible’s global IT function, acting as both a visionary architect and hands-on operational leader. This role is pivotal in scaling and maturing our IT infrastructure and services to support a rapidly growing, remote-first workforce and global client base. They will be in charge of optimizing the performance, resilience, and security of our core technology ecosystem.

Join the Support Services team at EDB as a Principal Support Engineer, where you'll manage Postgres databases, offer guidance to clients, and implement best practices. This fully remote role in Australia involves technical leadership in customer support, issue management, and collaboration with internal teams to enhance customer experiences with EDB analytical solutions.

Manage the transformation and deployment of cybersecurity applications into a Kubernetes-based environment hosted on everything from cloud to bare-metal platforms, acting as a liaison between the Application Development and Platform teams, ensuring timelines are met, blockers are removed, and best practices are communicated and upheld to support smooth delivery and operational success.

The Solutions Architect will play a key role in shaping the vision and architecture of our solutions across multiple Ellucian products. This role focuses on designing, supporting, and implementing best practice solutions throughout the project lifecycle, ensuring alignment with customer business goals and requirements. The Solutions Architect will collaborate closely with cross-functional teams during the presales cycle, lead Cloud/SaaS modernization engagements, and drive outcomes-based methodology practices.

We’re looking for Computer and Information Systems specialists who live and breathe software architecture, systems analysis, data management, cloud infrastructure, cybersecurity, database design, and IT project management. You’ll challenge advanced language models on topics like enterprise system integration, information governance, network configuration, cybersecurity frameworks, distributed computing, systems development life cycle (SDLC), and IT compliance—documenting every failure mode so we can harden model reasoning.