Technical Account Manager (Technical Service Delivery)

Mirantis

Remote regions

US

Benefits

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How success is measured:

  • Strong SLA performance and a reduction in escalations.
  • High client satisfaction (CSAT > 95%).
  • Clear, actionable outcomes delivered in QBRs.

Qualifications:

  • 5+ years of experience in technical account management.
  • Strong understanding of core OpenStack components.
  • Ability to provide architectural guidance and strategic recommendations.

Mirantis

Mirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure. They empower platform engineering teams to deliver composable, production-ready developer platforms.

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