Similar Jobs
See allSenior Technical Support Engineer
Cribl
Europe
Linux
Networking
Regex
Technical Account Manager
CrowdStrike
US
Windows Server
Web Technologies
Customer Service
Technical Support Engineer
Vanta
US
AWS
Azure
GCP
Senior System Administrator OTC - SOLO
Deutsche Telekom TSI Hungary Kft.
Europe
Linux
Bash
Networking
Senior Customer Support Engineer
Filigran
Global
SaaS
Cybersecurity
GraphQL
What You’ll Do:
- Own the end-to-end technical support experience for assigned Premium and Enterprise customers.
- Act as the primary technical point of contact for escalations, complex issues, and operational coordination.
- Build long-term technical relationships with customer stakeholders.
What We’re Looking For:
- 3+ years of experience in Technical Support, Technical Customer Success, or Systems Administration in a Cloud / SaaS / Edge environment.
- Experience working with Premium or Enterprise customers.
- Good understanding of Linux systems, networking fundamentals, and Cloud infrastructure.
Additional Information:
- Competitive compensation
- Flexible working hours and hybrid or remote options
Gcore
Gcore provides infrastructure and software solutions for AI, cloud, network, and security. They power everything from real-time communication and streaming to enterprise AI and secure web applications and have 550+ professionals on their global team.