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WHAT YOU’LL BE DOING:
- Deliver timely and helpful support across multiple channels.
- Manage and prioritize technical support tickets.
- Improve support processes and workflows.
MUST-HAVE SKILLS & KNOWLEDGE:
- Strong technical aptitude and ability to work with tools.
- Experience in customer support, ideally in a SaaS or technical environment.
- Familiarity with Cybersecurity concepts and the STIX standard.
WHAT WILL MAKE YOU STAND OUT:
- Excellent communication skills.
- Strong problem-solving mindset.
- A collaborative spirit.
WHY JOIN FILIGRAN? MORE THAN JUST A JOB:
- Fast-growing, global, and fully remote company.
- We believe we do work that matters.
- Our CORE values: Cohesion, Openness, Responsibility, and Equity.
Filigran
Filigran is committed to revolutionizing cyber threat management with a proactive approach. Its solutions are trusted by over 6,000 public and private organizations worldwide and they aim to unite defenders into a global community to make security more open, resilient & collaborative.