As a Senior Customer Success Manager at Arkose Labs, you'll own strategic relationships with our top customers, driving adoption, retention, and growth by delivering technical guidance and business value. You’ll lead discovery conversations, guide solution implementation, and act as a trusted advisor—balancing deep technical understanding with strong executive presence. You’ll play a critical role in aligning customer goals with Arkose Labs' solutions while managing expectations, influencing outcomes, and ensuring long-term success.
Job listings
We’re looking for a technical-minded Customer Success Manager to join our founding Customer Success team and help scale a growing and diverse customer base, ensuring a smooth, reliable experience across the customer journey—while stepping in with just the right level of support as needed. This role blends customer-facing empathy with a TPM’s mindset.
Support and grow customer relationships across Southeast Asia. Must be based in Singapore, love solving problems, and thrive in a remote-first, mission-driven environment.
The Customer Success team at Cyderes ensures customers achieve their desired outcomes, helping them stop threats and ensuring they receive maximum value from services and security solutions. As a Customer Success Manager, you'll solve customer's cyber security problems, work with interesting technologies, and embrace a dynamic environment.
$96,000–$120,000
USD/year
Drive customer loyalty, adoption, and implementation of Trellix Solutions. As a CSM, you will consult with customers, articulate the value of Trellix solutions, and promote retention and loyalty leading to successful renewals. Develop trusted advisor relationships with customer key stakeholders and executive sponsors and build customer specific success plans to oversee customer on-boarding and adoption.
$100,000–$130,000
USD/year
US
Unlimited PTO
The Customer Success Manager plays an important role in helping our Enterprise customers transform the way they assess security risk. The SecurityScorecard Customer Success team manages relationships, delights customers, understands our customers’ organizational goals, helping them operationalize our platform and become more secure. You'll own and manage customer relationships with customers, ensuring their happiness and communicating the value of our product to drive deeper engagement.
$170,000–$190,000
USD/year
US
6w PTO
As an Enterprise Customer Success Manager, you will ensure our largest customers are set up for success from the start and act as the CEO of your assigned book of business. Responsibilities include leading kickoff calls, collaborating with various teams, and driving product adoption across the customer organization, owning the end-to-end success of your customers including onboarding, adoption, revenue retention, growth, and renewal.
As a Customer Success Associate, you will be the primary advocate for our customers, ensuring they realize maximum value from our identity security solutions. You'll build strong relationships with key stakeholders across client organizations, drive successful implementations, and serve as the bridge between our customers and internal teams.