Customer Success Manager
Remote regions
USBenefits
Unlimited PTO
11w maternity
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What you’ll do:
- Serve as a key advisor to a broad range of customers across different industries
- Leverage email campaigns, calls, and a shared inbox to anticipate and address customer needs
- Enable customers to become self-sufficient Vanta advocates by guiding them through immediate challenges
How to be successful in this role:
- Have 2+ years of experience in Customer Success at a SaaS company
- 1-3 yrs of Industry knowledge in GRC, compliance and/or cybersecurity
- Experience with hitting retention targets and creating happy, healthy customers
What you can expect:
- 100% covered medical, dental, and vision benefits with dependents coverage
- Flexible work hours and location
- Open PTO policy
Vanta
Vanta helps businesses earn and prove trust by continuously monitoring and verifying their security. They empower companies to practice better security with ease. Vanta has a kind and talented team, and they appear to value diversity and inclusion.