On Call Computer Solutions

1 open remote positions

On Call Computer Solutions is a defense-focused compliance and managed I.T. services company. They are seeking a mission-driven Director of Customer Success, and are rapidly expanding with a need to focus on retention and expansion to drive growth.

Salary Distribution 1 of 1 jobs

Open Positions

Director of Customer Success and Revenue Expansion

$90,000–$150,000/yr
US

  • Own GRR and NRR performance, drive renewal execution and expansion strategy, and forecast renewal pipeline.
  • Develop 3-year value expansion plans for strategic accounts, technology stack alignment and managed services growth.
  • Build and mentor Customer Success / Account Management team, define performance metrics and accountability standards, and hire and scale the team as recurring revenue grows.

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