Sr. Customer Success Manager
Benefits
Unlimited PTO
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Cybersecurity
Delivering Value and Outcomes:
- Collaborate with customers to achieve their security goals.
- Demonstrate the measurable value of Critical Start’s solutions.
- Support customers throughout the entire customer lifecycle.
Customer Advocacy and Champions:
- Build strong relationships and turn customers into advocates.
- Showcase customer success stories.
- Highlight the impact of our solutions.
Proactive Risk Management:
- Identify potential risks to customer success.
- Implement mitigation strategies.
- Manage escalations effectively to ensure positive outcomes.
Critical Start
Critical Start is a cybersecurity company dedicated to stopping breaches and simplifying security. They deliver 24x7 AI-accelerated detection, investigation, and response across IT and OT, helping organizations outpace evolving attacks with faster response and measurable risk reduction.