Customer Success Manager

Your Role:

• Execute foundational customer success strategies to ensure customer satisfaction.
• Drive product adoption and help customers achieve their business goals.
• Build and maintain strong customer relationships, providing proactive support.

Your Opportunity:

• Build trusted advisor relationships with assigned customers, ensuring solutions deliver measurable value.
• Lead customers through the onboarding process, creating a seamless experience.
• Meet or exceed renewal and expansion targets by fostering customer loyalty.

What You'll Need:

• BA/BS degree or equivalent work experience, with 5+ years in customer-facing roles.
• Proven experience working with SaaS solutions.
• Strong relationship management skills with the ability to serve as a trusted advisor.