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Responsibilities:
- Own client activation and onboarding.
- Manage ongoing customer relationships.
- Be directly responsible for Gross and Net Revenue Retention (GRR & NRR).
Requirements:
- 3+ years of experience in Customer Success within a PLG SaaS company.
- Strong ownership mentality.
- Exceptional relationship and communication skills.
Hubstaff
Hubstaff helps organizations around the world optimize productivity and workforce operations. Trusted by 95,000+ businesses, our platform powers time tracking, team management, project insights, and payroll automation. We’ve been a remote-first company for over a decade and we’re on a mission to help distributed teams work smarter, not harder.