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About the Role:
- Build and nurture relationships with small and medium-sized customers.
- Ensure customers achieve success with the platform by driving product adoption.
- Identify opportunities for growth and mitigate risk.
Responsibilities:
- Serve as the primary point of contact for SMB customers.
- Guide new customers through onboarding.
- Drive product adoption and utilization.
Requirements:
- 2+ years in a B2B customer-facing role.
- Proven ability to manage a large volume of customer accounts.
- Experience with HubSpot and ChurnZero.
Teramind
Teramind is the leading platform for user behavior analytics, serving multiple use cases from insider risk mitigation to business process optimization. Trusted by Fortune 500 companies and businesses of all sizes across industries, Teramind platform helps organizations protect sensitive data, maximize workforce performance, and create safer, more efficient digital workplaces.