As Vantaβs Customer Success Manager, Enterprise, you will play a pivotal role in guiding customers through their security and compliance journeys with Vanta's specialized solutions. You will combine your customer-centric approach with expertise in Vanta's products and security best practices, contributing to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes through retention of customers and health of the book of business.
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As a Customer Success Manager at Vanta, you will guide customers through security and compliance journeys. You will engage with customers through email outreach, calls, and a shared inbox. Your mission is to ensure customer retention and satisfaction by providing world-class customer service, driving customer health, and maintaining a thriving book of business.