Remote Customer service Jobs · Compliance

Job listings

$72,000–$84,000/yr

  • Review BCBA and behavioral health provider credentialing packets for completeness, accuracy, and primary source verification.
  • Conduct routine and ad hoc audits of delegated credentialing files to ensure compliance with payer, accreditation, and regulatory requirements.
  • Support pre-delegation and annual delegation audits, maintain tracking systems, and collaborate with teams to improve processes.

The partner company focuses on improving access to high-quality behavioral healthcare services through credentialing and provider network management. They operate in a mission-driven remote environment with a collaborative team culture committed to innovation and quality.

$86,000–$120,000/yr
US Unlimited PTO 12w maternity 12w paternity

  • Own end-to-end CIP decisioning and maintain quality across high-volume programs.
  • Perform quality assurance on AI-assisted onboarding decisions and document reasoning for regulatory scrutiny.
  • Support bank partner deliverables and contribute to AML/BSA compliance testing.

Lithic is a modern card issuing and processing platform that powers card programs for over 100 innovative fintech clients, including Mercury, Flex, and Novo. The company is backed by world-class investors and has a team of 170+ employees across 26 states and 7 countries, headquartered in NYC.

$120,000–$150,000/yr
US Unlimited PTO

  • Serve as the primary compliance advisor for transparency customers, providing guidance on regulatory interpretation and risk mitigation.
  • Ensure successful achievement of all reporting metrics and deadlines, establishing KPIs and utilizing project management tools.
  • Actively engage in sales and marketing efforts to support customer growth through industry conferences and networking.

MediSpend provides transparency reporting solutions for the life sciences industry. The company fosters a diverse and inclusive culture with employees working remotely across the US, offering competitive compensation and benefits.

  • Responds to daily phone calls and emails from B2B clients within service level agreements.
  • Manages time-sensitive tasks, identifies cross-selling opportunities, and uses Salesforce for tracking.
  • Ensures compliance with procedures including CIP processing, marketing coordination, and regulatory adherence.

Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. They are a hybrid, remote-office company with onsite locations in several US cities, and their team of problem solvers celebrates diversity through a HUMBLE*HUNGRY*SMART approach.

$52,500–$68,000/yr

  • Support intake and coordination of form requests using established governance processes.
  • Design and revise forms for application, service, and claims workflows in partnership with multiple stakeholders.
  • Maintain version control and enforce standards for naming, storage, distribution, and retirement of forms.

Protective helps protect customers against life's uncertainties, providing protection and peace of mind. The company offers a broad benefits package and promotes a supportive work environment with a focus on employee wellbeing.

  • Own the fraud P&L and set the fraud strategy across all products.
  • Lead, develop, and build a strong second line of leadership in the Risk & Fraud team.
  • Partner cross-functionally with Product, Engineering, Finance, and Legal to embed fraud risk from the start.

Eneba builds an open, safe, and sustainable marketplace for gamers, supporting close to 20 million active users. The company has a fast-growing, high-volume digital business with a culture focused on trust, safety, and scalability.

  • Handle inbound and outbound calls to resolve past-due accounts with empathy and professionalism.
  • Negotiate payment arrangements and document all account activity accurately.
  • Maintain compliance with FDCPA and other regulations while meeting performance metrics.

We are a professional accounts receivable management company committed to treating consumers with respect while delivering strong results. We are a team-oriented, fast-paced call center with ongoing support and growth opportunities.

  • Run our clinics daily, including clinician scheduling, appointment triage, and operational workflows across UK, South African, and US clinics.
  • Be the first responder for members, triaging and responding across Intercom, Slack, email, and the Vira Member Zone inbox.
  • Assist with clinical governance, compliance workflows, utilisation tracking, US credentialing, payer eligibility, and chart audits.

Vira Health is a women's healthcare technology company providing virtual clinical care, educational resources, and support across fertility, hormonal health, pregnancy, parenting, perimenopause, menopause, and family health. We operate globally, with a remote-first team united by a shared commitment to improving health outcomes for women and families worldwide.

$70,000–$75,000/yr

  • Design, develop, and maintain training materials for auto finance operations.
  • Conduct training needs assessments and evaluate program effectiveness.
  • Act as a co-facilitator or primary backup trainer for onboarding and continuing education.

Lendbuzz develops innovative technologies to provide underserved borrowers with better access to credit. They value diversity and have built a culture around independent and critical thinking.

  • Build and scale Sprinto's mid-market customer success motion, including onboarding milestones, account health scoring, QBRs, and renewal-risk tracking.
  • Own adoption and customer health by using product usage, audit progress, and stakeholder engagement to identify risk before renewal month.
  • Drive retention and expansion by surfacing opportunities and building value cases that demonstrate Sprinto's business impact on time saved, risk reduced, and audit readiness.

Sprinto is an AI-native GRC platform that helps organizations manage risks, audits, vendor oversight, and continuous monitoring from a single platform. With a team of 350+ employees serving 3,000+ customers across 75+ countries, Sprinto is backed by top-tier investors including Accel, Elevation, and Blume Ventures.