Job Description
Works within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepares routine letters, memoranda and reports for approval, while following up on pending issues. Provides a quality service to customers by processing cases, dealing with complex queries and resolving customer problems, and may identify new customer retention or business opportunities. Produces accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats.
About Teleperformance
Teleperformance delivers an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.