Remote Customer service Jobs · Security

As a VSOC Analyst, you will join an embedded role for a virtual 24/7 security operations center (VSOC). Using the latest industry technologies and practices, you will identify, analyze, and advise on adverse conditions and threats that could affect the safety, security, and operational continuity of the client and its users. You will engage directly with the client to provide immediate support, consulting, and assistance with trust and safety issues.

In the APAC Commercial team, be the driving force behind an exceptional customer experience, fostering trust, integrity, and long-term success through proactive engagement and data-driven insights. Build and expand customer relationships, ensure adoption and retention, and identify growth opportunities while collaborating with cross-functional teams globally.

As a scaled Technical Customer Success Manager (TCSM), you’ll be partnering closely with sales, support, product, and engineering teams to deliver a world class customer experience. You will act as a trusted technical advisor to mid-market customers, strategically engaging with customers to drive onboarding, product adoption, and address technical issues to positively impact customer health. You will serve the primary point of contact for customer’s technical needs throughout the customer lifecycle, ensuring all issues are receiving the proper attention.

An experienced Customer Success Manager is needed to join our fast-growing company in a breakthrough stage where we build our dream team. This remote position is based in the Midwest, U.S. The role is responsible for customer's onboarding experience, adoption, and expansion across a range of relationships.

The Customer Success Engineer (CSE) acts as a trusted advisor for the customer in achieving customer outcomes, value and success with Cribl solutions. This highly technical role needs to coordinate and strategize across several functions to enable customers to realize continuous value. The CSE must be ready to engage with various technical and management functions within an organization and demonstrate the value of Cribl in business discussions with company executives.

As a Deel IT Customer Success Manager you will be responsible for onboarding, growing and the success and satisfaction of Deel IT customers, focused on improving retention and contributing to the overall company revenue targets. Must develop and nurture client relationships, provide support, onboarding guidance and training to ensure customer success from day one. Proactively identify expansion opportunities.