Customer Success Engineer – Commercial
Benefits
Unlimited PTO
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Accountabilities:
- Serve as the primary technical expert for customers, demonstrating deep platform knowledge.
- Drive adoption and ensure customers achieve their desired business outcomes by designing customized solutions.
- Act as a trusted advisor, influencing customer strategy and maximizing return.
Requirements:
- 12+ years of experience in technical customer-facing roles with adoption, retention, and satisfaction.
- Hands-on experience with cloud technologies, databases, SQL, scripting languages, APIs, and web services.
- Strong project management skills and ability to manage multiple initiatives.
Benefits:
- Annual compensation range: $150,000–180,000 USD, with potential merit increases.
- Fully remote work with office setup reimbursement.
- Unlimited PTO, paid holidays, and sick leave; Health, vision, and dental insurance.
Jobgether
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.