Senior Support Consultant

Responsibilities:

• Provide technical assistance, application support, and usage guidance to NEC customers.
• Investigate and resolve application issues, working towards SLA targets.
• Translate customer requirements into workarounds and fixes.

Skills:

• SQL skills for querying and managing data.
• Good understanding of service delivery within defined SLAs.
• Excellent customer relationship and communication skills.

Benefits:

• Private Medical Cover funded by NEC for Employees
• 25 days paid holiday with the option to buy/sell
• A Group Pension Plan with employer contributions