Senior Technical Customer Success Manager - EAST Remote - Canada
Benefits
Unlimited PTO
11w maternity
Job Description
Strategic Customer Success:
- Serve as a trusted advisor, helping customers realize business value from their Honeycomb investment.
- Translate business goals into actionable technical strategies.
- Align customer use cases with Honeycomb capabilities.
Relationship Building:
- Build and grow relationships with senior stakeholders and executive sponsors.
- Drive adoption, retention, and advocacy.
- Lead and continuously improve customer lifecycle programs.
Content & Collaboration:
- Contribute to high-quality customer-facing content.
- Stay informed on industry trends and advise customers.
- Collaborate with the broader team to expand Honeycomb’s presence.
About Honeycomb
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do!