Remote Account management Jobs • SQL

The Technical Account Manager is the technical operational success champion for top tier customers, acting as a core part of the LP account team ensuring value realization. You will proactively steer customers through their use and expansion of LP products, organize event readiness, conduct health checks, and troubleshoot complex issues.

The Technical Account Management (TAM) team takes ownership of the customer relationship and becomes their advocate within CXone. The Lead TAM is responsible for resolving the most complex problems and providing excellent technical and customer service to specific key accounts. He/she will help them overcome issues that arise, succeed in their business using our technology and services.