As a Technical Account Manager (TAM) – Strategic Accounts, you will play a pivotal role in managing and growing Postman’s most critical enterprise relationships. This senior-level role blends deep technical expertise with business strategy, customer relationship management, and growth leadership. Act as a trusted technical advisor and strategic partner to marquee customers, helping them unlock the full value of Postman’s API platform.
As a Senior Technical Account Manager, you will onboard Signifyd's customers and serve as a technical advisor to key Latin American merchants. You will work cross-functionally to ensure timely integrations, playing a critical role in providing a world-class onboarding experience and managing major customer accounts. Your portfolio will include medium-sized businesses to larger Enterprise merchants in Latin America.
Serve as the main technical point of contact for enterprise customers on Megaphone. Ensure customer success by educating publishers on podcast management, analytics, and ad campaign tools. Troubleshoot technical issues, use Jira, and collaborate with internal Spotify teams. Identify customer needs and development opportunities for the product.