- Defining and developing continuous integration and deployment pipelines
- Building Infrastructure as Code and coordinating build and release activities
- Performing ongoing maintenance and upgrades of DevOps systems and troubleshooting downtime
NICE
5 open remote positions
NICE Ltd. (NASDAQ: NICE) provides software products used by 25,000+ global businesses, including 85 of the Fortune 100, to deliver customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, NICE is known as an innovation powerhouse in AI, cloud, and digital markets.
Open Positions
- Design, build, and maintain CI/CD pipelines and Infrastructure as Code using tools like CloudFormation, Ansible, and Terraform.
- Monitor and respond to infrastructure and application health, troubleshoot operational issues, and provide on-call support.
- Maintain operational documentation, communicate proactively with teams, and ensure service delivery meets client expectations.
- Serve as a strategic partner to customers, supporting the adoption of AI initiatives.
- Convert business requirements into well-designed, high-performing AI agents.
- Bridge the gap between technical teams and business stakeholders.
- Manage delivery of software and AI-enabled projects under guidance of senior project managers.
- Maintain project plans, schedules, RAID logs, and delivery documentation.
- Track project progress, risks, and dependencies and escalate as needed.
- Own customer business cases and shape AI-driven CX strategies.
- Ensure measurable bottom-line ROI from NiCE’s enterprise contact center solutions.
- Act as a trusted advisor to C-suite and VP-level stakeholders.