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NiCE
NiCE
8 open remote positions
NiCE Ltd. (NASDAQ: NICE) provides software products used by 25,000+ global businesses, including 85 of the Fortune 100, to deliver customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, NiCE is a market leader in AI, cloud, and digital solutions.
Open Positions
Design, build, and implement advanced Conversational AI solutions for customers and partners. Drive complex projects from pilot to full implementation, ensuring scalable and high-performance solutions. Provide technical training, workshops, and best practices to empower customers and partners.
JavaScript
Python
HTML
CSS
Drive sales of Value Realization Services (VRS) portfolio, including Consulting, Managed, and Advanced Services, to new and existing customers across the Americas. Become a subject matter expert and 'go-to' person for the Americas sales team on VRS selling, developing and maintaining a continuous pipeline. Own the entire sales process from first contact through expansion and renewal, focusing on services-only sales that drive customer value and success.
Sales
Customer Management
Presentation
IT Industry Knowledge
Value-Based Selling
Lead the transformation of a diverse operations-heavy organization into a modern, AI-first Production Engineering function. Own end-to-end reliability, performance, scalability, and security of NICE's global cloud, telecom, and datacenter platforms. Drive adoption of software-first operational practices including automated recovery, infrastructure as code, and observability.
Cloud Infrastructure
Distributed Systems
DevOps
SRE
Automation
Manage customer relationships throughout their lifecycle, ensuring high satisfaction, retention, and product adoption. Negotiate contract renewals, identify expansion opportunities, and maintain high revenue retention rates. Act as a customer advocate, perform periodic business reviews, and maintain account health dashboards.
Customer Success
Workforce Management
SaaS
Salesforce
Gainsight
Act as the single point of ownership for customer success across assigned accounts, coordinating NiCE CX resources as needed. Develop and maintain strong, productive relationships with customers, holding regular success reviews. Negotiate contract renewals and identify expansion opportunities to drive business growth.
Customer Success
SaaS
Gainsight
Salesforce
Own the creation and conversion of high-value enterprise opportunities in the UK&I market. Engage senior decision-makers, uncover strategic challenges, and demonstrate how solutions drive measurable transformation. Collaborate with cross-functional teams including BDRs, Presales, Marketing, and Product to run full sales cycles.
Enterprise Sales
SaaS
CRM
Consultative Selling
Pipeline Management
Drive net-new business and revenue across a seven-state territory in Public Safety and 911 agencies. Own the full sales cycle as a trusted consultative partner, from discovery to close. Collaborate with reseller partners and internal teams to expand opportunities and accelerate pipeline.
Consultative Selling
Pipeline Management
Government Procurement
Partner Management
Support sales opportunities by being a product expert and demonstrating solution capabilities. Develop and deliver compelling presentations to end users, partners, and consultants. Maintain existing customer relationships and maximize long-term revenues through relationship building.
Sales Engineering
Public Safety
RFP Response
Consultative Selling
Government Sales