Remote Customer service Jobs · Cloud

Job listings

$150,000–$180,000/yr
US Unlimited PTO

  • Serve as the primary technical expert for customers, demonstrating deep platform knowledge and consultative expertise.
  • Drive adoption and ensure customers achieve their desired business outcomes by designing and delivering customized solutions.
  • Act as a trusted advisor, influencing customer strategy and maximizing return on investment.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

  • Ensure customers maximize the value of their investment.
  • Guide customers through key milestones and increase renewal rates.
  • Manage relationships, resolve issues, and develop strategies.

Jobgether connects candidates with partner companies using an AI-powered matching process. They focus on ensuring applications are reviewed quickly, objectively, and fairly against the role's core requirements.

  • Act as the primary technical advisor for strategic and enterprise clients.
  • Lead projects, escalations, and client meetings to ensure ongoing success.
  • Manage L3 support cases in collaboration with L1/L2 teams.

Jobgether is a platform that uses AI to match candidates with jobs and ensure fair and objective application reviews. They aim to help candidates get their applications reviewed quickly and fairly.

$195,000–$220,000/yr

  • Provide strategic and tactical direction for cloud capabilities.
  • Define and implement new processes to meet SaaS objectives.
  • Drive team performance by meeting key KPIs.

Elite is a trusted automation platform for law firm operations across the world’s largest and most successful law firms. Elite delivers a cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system.

  • Enable TAC teams with training and Q&A.
  • Ownership of critical issues by driving the technical aspect of customer cases.
  • Identify supportability and usability requirements for new products.

Palo Alto Networks' mission is being the cybersecurity partner of choice, protecting our digital way of life, with a vision of a world where each day is safer.