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• Deliver project-based engineering and consulting support.
• Provide case-driven consultative support to strategic users and customers.
• Offer technical oversight across architectural, operational, and migration activities.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

• Manage, support and service assigned set of accounts with focus on customer retention, providing daily customer support interactions with the Managed Services Engineers and Consultants.
• Identify ways to increase customer satisfaction and increase value-add for customers.
• Serve as a stable escalation and contact point for support requests and escalations on behalf of our customers.

Planet Technologies is the nation’s leading Microsoft services provider to the public sector. They have significant experience in deploying business intelligence, cloud services, unified communications, and systems management.

• Manage, support and service assigned accounts with a focus on customer retention.
• Oversee the delivery of IT services to clients, ensuring service levels are met or exceeded.
• Identify opportunities to increase customer satisfaction and value-add.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Own end-to-end technical delivery for strategic clients.
• Act as the main technical point of contact for CTOs.
• Lead technical discovery, solution design, and effort estimation.

Coderio designs and delivers scalable digital solutions for global companies. They combine strong technical expertise with a product mindset to lead complex software initiatives end-to-end and value autonomy and clear communication.

• Drive customer adoption, satisfaction, and expansion as the primary technical advisor for enterprise accounts.
• Collaborate with cross-functional teams to ensure measurable outcomes for customers and deliver technical expertise.
• Maintain client relationships and help clients achieve their strategic objectives.

This position is posted by Jobgether on behalf of a partner company.

The Technical Account Manager (TAM) leads clients through the strategic and technical aspects of their IT transformation journey. The TAM develops close relationships with Managed Services clients to understand their business needs, operational and technical challenges. They utilize their technical skillset to help clients achieve the greatest value from AHEAD's services.

AHEAD builds platforms for digital business, weaving together advances in cloud infrastructure, automation and analytics, and software delivery.

• Lead the implementation and deployment of database solutions at client sites.
• Provide ongoing technical support to clients, including troubleshooting issues, resolving performance bottlenecks, and addressing system failures.
• Engage with clients to understand their business objectives, challenges, and technical requirements.

TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. Our strong open-source community roots, innovative products and inclusive culture draw passionate and dedicated people to our company.

• Serve as a team member on customer projects, focusing on design, architecture, integration, implementation, and documentation.
• Provide case-initiated consultative support to strategic users, customers, and prospects, assisting with implementation, onboarding, production launches, and Proof of Concepts (POCs).
• Work as a member of the Support Team, handling L1 to L3 cases and communications when not actively assigned to customer projects.

Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies.

• Serve as a technical advisor and thought leader across multiple workstreams and strategic customer engagements.
• Collaborate with clients to understand business goals and design high-impact, cloud solutions.
• Lead discovery sessions, create and present technical artifacts, and define long-term architectural strategy.

Caylent is a cloud-native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). They are a global company that operates fully remote with employees in Canada, the United States, and Latin America.

• Develop and maintain enterprise-level architecture frameworks that align with customer requirements.
• Conduct deep analysis of customer environments, workflows, and data models for integration strategies.
• Partner with cross-functional teams to ensure architectural feasibility and scalability.

Jobgether and its partner are seeking an Enterprise Analyst. They are committed to enhanced customer experiences through optimized architecture and system integration to drive real value for clients.

Lead the development, scaling, and success of Docker's Technical Account Management function. Coach and mentor a high-performing Technical Account Manager team. Drive alignment between technical engagement efforts and company growth objectives.

At Docker, we make app development easier so developers can focus on what matters.

Guide clients through the implementation of solutions aligned with their business objectives. Collaborate with clients and internal teams to design and optimize software solutions. Design and implement automated processes for software deployment and infrastructure management.

Mirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure.

• Passionate about digital, data and technology-led transformation.
• Unlocking innovation for our clients, and providing leadership throughout the client engagements.
• Knowledge and experience of Public Sector (Central Government) and understands their governance and security processes.

Aker Systems builds and operates ground-breaking, ultra-secure, high performance, cloud-based data infrastructure with proprietary technology solutions. They are a fast-growing business that was recognised with the Breakthrough Culture Awards highlighting growth companies putting culture first.

Design solution architecture for Teleport in a customer environment. Deploy and configure Teleport in customer environments and communicate implementation best practices. Act as a point person for technical issues, providing triage and troubleshooting.

Teleport delivers on-demand, least privileged access to infrastructure based on cryptographic identity and zero trust, with built-in identity security and policy governance.

The Technical Account Manager acts as a trusted advisor to customers, ensuring efficient adoption of Palo Alto Networks’ Unit 42 Managed Services. Works closely with CISOs, Security Architects, Security Engineers, and Operations teams to implement best-in-breed Managed Detection and Response & Managed Threat Hunting services. Increases customer satisfaction, value, retention, and expansion of the Unit 42’s security footprint.

Palo Alto Networks is a cybersecurity partner committed to protecting our digital way of life by challenging the status quo and innovating for a safer future.

• Builds and grows relationships with technical staff and senior management.
• Partners closely with product management to ensure customer requirements are logged and prioritized.
• Ensures that all cases opened for their accounts are being actively worked on toward resolution.

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, they believe in the transformative power of automation. Their global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future.

• Design, implement, and optimize end-to-end data solutions using modern cloud platforms.
• Collaborate with clients and internal teams to translate requirements into technical architectures.
• Mentor engineers, provide technical leadership, and deliver detailed documentation.

Jobgether is a platform that connects job seekers with companies. They use AI-powered matching to ensure applications are reviewed quickly and fairly. The final decision and next steps (interviews, assessments) are managed by the hiring manager's internal team.

• Provide technical support and interact with customers daily.
• Manage support cases from beginning to end.
• Develop and maintain relationships with customers to help them be successful.

Tiger Data, formerly Timescale, sets the standard as the fastest PostgreSQL platform for modern workloads trusted by more than 2,000 customers.

• Administer and manage Tableau Server and Tableau Cloud including security and user access.
• Design and implement large-scale data solutions on platforms like Snowflake and AWS.
• Establish best practices for platform security and Data Governance.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Serve as the primary escalation point for L1/L2 support on high-impact production issues.
• Analyze and resolve problems across endpoints (Windows, macOS, mobile devices), networking, cloud services, and critical enterprise applications.
• Perform detailed root cause analysis and develop preventative actions.

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants, offering best-in-class capabilities and shopper experiences. Backed by leading investors and headquartered in Chicago, it is one of the fastest-growing tech companies.