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YOUR IMPACT:
- Maintain post-sales relationships with Redwood’s largest customers.
- Be a trusted advisor to ensure successful implementations.
- Identify & address business and technical issues. Manage the case resolution process.
Customer Relationship Management:
- Manage all post-sales activity through strong relationship-building.
- Maximize the value of the customer's investment in Redwood’s products and services.
- Increase customer retention by conducting regular check-in calls.
YOUR EXPERIENCE:
- Strong organizational skills with an ability to manage competing client demands.
- Ability to troubleshoot technical issues at a high level.
- Exemplary customer service attitude with business development experience.
Redwood Software
Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, they believe in the transformative power of automation. Their global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future.