Customer Account Manager

Account Management and Growth:

• Drive revenue growth by building and managing strategic accounts.
• Maintain long-term relationships with accounts and maximize cross-sales opportunities.
• Develop an in-depth understanding of the client’s business, strategy, goals, and pain points.

Sales and Business Development:

• Implement sales tactics to achieve corporate revenue/profit goals.
• Prospect to identify high-quality clients and qualify assigned accounts.
• Create proposals, negotiate deals, and maintain an accurate pipeline of deals.

Client Relationship and Communication:

• Foster strong relationships with key client stakeholders.
• Act as the key interface between the customer and all relevant service delivery areas.
• Help identify and manage risks within client engagements and solve conflicts.