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• Drive the technical evaluation stage of the overall sales process.
• Be the key technical advisor to the sales team and work closely with product management and engineering teams.
• Serve as a vital product advocate in front of prospects, customers, and the wider Docker and Container communities.

At Docker, we make app development easier so developers can focus on what matters.

You'll be a trusted advisor to some of our largest and most complex customers, helping them get the most out of Buildkite. Manage a portfolio of high-value, strategic customers, understanding their goals and helping them get value from Buildkite. Be the number one point of contact for anything customer related.

Buildkite's mission is to unblock every developer on the planet by rethinking how software delivery should work.

Responsible for building and setting the strategic direction for the Cortex and Prisma Cloud Technical Services organization in North America. Key focus of this role is focused on people management, career growth, and team culture development. Drive customer success strategies to help customers achieve adoption and expertise with platform and technology.

At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.

Lead and manage the Platform Engineering team, providing technical guidance and mentorship. Design, build, and evangelize Golden Paths and Service Scaffolding to reduce friction across the development lifecycle. Oversee the design, implementation, and maintenance of Shared DB Platforms, ensuring optimal performance, integrity, and security across the organization.

Founded in 2012, EasyPost is a YC unicorn whose mission is to make shipping simple for businesses from garage startups to the Fortune 500.

The Technical Account Manager (TAM) leads clients through the strategic and technical aspects of their IT transformation journey. The TAM develops close relationships with Managed Services clients to understand their business needs, operational and technical challenges. They utilize their technical skillset to help clients achieve the greatest value from AHEAD's services.

AHEAD builds platforms for digital business, weaving together advances in cloud infrastructure, automation and analytics, and software delivery.

The Technical Account Manager (TAM) serves as the primary technical liaison post-sales, ensuring customer satisfaction through high-quality, consultative technical support. The TAM helps customers maximize value from the Huntress Platform, troubleshoot product issues, and improve the customer experience. The TAM coordinates with internal Huntress teams to deliver solutions that foster long-term, healthy customer relationships.

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity.

• Define and own the multi-year technical vision for Docker's foundational platform.
• Establish strategic plans and objectives for major platform initiatives, ensuring effective achievement of Docker's business objectives.
• Lead large cross-company programs that require coordination across multiple engineering organizations.

Docker makes app development easier so developers can focus on what matters. With over 20 million monthly users and 20 billion image pulls, Docker is a trusted tool for building, sharing, and running apps.

• Partner with regional Sales Leadership to help customers evaluate the value of our solution and develop technical sales strategies.
• Lead and manage a team of sales engineers, providing guidance, mentorship, and professional development opportunities.
• Collaborate with the sales team to identify Enterprise customer requirements and provide technical expertise during the sales process.

Chainguard is the secure foundation for software development and deployment. They provide guarded open source software, built from source and updated continuously, helping organizations eliminate threats in their software supply chains. Founded by the industry's leading experts, Chainguard has built the largest library of open source software that is secure by default.

Guide clients through the implementation of solutions aligned with their business objectives. Collaborate with clients and internal teams to design and optimize software solutions. Design and implement automated processes for software deployment and infrastructure management.

Mirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure.

Heavily contribute to the architecture and migration of our CI/CD platform. Act as a pragmatic driver and senior contributor, responsible for designing and implementing solutions. Design and build the paved path as a product, ensuring they are reliable, secure, and well-documented.

Glia is the leading AI customer service solution for banks and credit unions offering AI and human agents across every voice and digital conversation.

Lead, mentor, and develop a team of high-performing customer-facing professionals (CSMs) across the Americas. Develop a deep understanding of Dragos Platform, WorldView, and Professional Services capabilities and industry-specific challenges. Establish relationships with key senior customer stakeholders to understand their technical needs and business objectives.

Dragos is dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible.

• Ramp on AWS architecture, Terraform patterns, Kubernetes setup, CI/CD pipelines, and observability stack.
• Take ownership of an infrastructure area: CI/CD pipelines, observability stack, Kubernetes platform, or AWS security/networking.
• Shape infrastructure direction with design docs, RFC proposals, and mentoring engineering teams.

Bastion enables financial institutions and enterprises to issue regulated stablecoins, generate revenue on reserves, and expand their ecosystems.

Lead all Technical Services delivery across NAM, ensuring consistent, high-quality execution. Build, develop, and mentor a high-performing technical organization. Advance automation and AI across Cloud & Cortex professional services and customer success engineering to improve scale and consistency.

Palo Alto Networks' mission is being the cybersecurity partner of choice, protecting our digital way of life and committed to shaping the future of cybersecurity.

• Act as the primary technical advisor for strategic and enterprise clients.
• Lead projects, escalations, and client meetings to ensure ongoing success.
• Manage L3 support cases in collaboration with L1/L2 teams.

Jobgether is a platform that uses AI to match candidates with jobs and ensure fair and objective application reviews. They aim to help candidates get their applications reviewed quickly and fairly.

Act as a trusted technical advisor to enterprise customers, bridging the gap between product and customer outcomes. Design, demonstrate, and validate Dash0’s technical capabilities in real-world environments through Proofs of Concept (POCs). Partner with sales and product teams to guide observability architecture discussions and ensure customers realize the full technical value of Dash0.

Dash0 is building a delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil for observability.

• Own the technical side of the post-sale customer lifecycle, guiding implementations and driving adoption.
• Act as a trusted technical advisor on identity, access, device trust, and SaaS security to drive tangible outcomes for customers.
• Mentor peers and influence how 1Password scales customer engagement, processes, and best practices across the organization.

1Password is building the foundation for a safe, productive digital future by ensuring every identity is authentic and every application sign-in is secure.

• Lead and support the platform team through coaching and clear expectations.
• Own the platform strategy and roadmap, prioritizing initiatives and managing team capacity.
• Provide technical direction for the AWS- and Kubernetes-based platform.

bunch is building the backbone of private markets, combining exceptional expertise, operational excellence, and frictionless technology.

Lead teams in the development of our integrated marketing platform and have a direct impact on the success of our company. Work with large data sets and have exposure to modern tech stacks React, Typescript, Ruby on Rails, GraphQL, Golang and more. Lead the teams responsible for building and evolving the core platforms that power StackAdapt’s products and engineering organization.

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision.

• Define the technical architecture for Docker's unified enterprise governance platform.
• Own end-to-end delivery of major platform components.
• Mentor engineers across the organization, helping them grow their technical skills and judgment.

Docker makes app development easier so developers can focus on what matters. Their remote-first team spans the globe and is united by a passion for innovation and great developer experiences. Docker is the #1 tool for building, sharing, and running apps and is trusted by startups and Fortune 100s alike.

• Enable TAC teams with training and Q&A.
• Ownership of critical issues by driving the technical aspect of customer cases.
• Identify supportability and usability requirements for new products.

Palo Alto Networks' mission is being the cybersecurity partner of choice, protecting our digital way of life, with a vision of a world where each day is safer.