Source Job

US North America

Lead all Technical Services delivery across NAM, ensuring consistent, high-quality execution. Build, develop, and mentor a high-performing technical organization. Advance automation and AI across Cloud & Cortex professional services and customer success engineering to improve scale and consistency.

SaaS Cloud SOAR SIEM SOC

20 jobs similar to Senior Director, Technical Services (NAM)

Jobs ranked by similarity.

US

Responsible for building and setting the strategic direction for the Cortex and Prisma Cloud Technical Services organization in North America. Key focus of this role is focused on people management, career growth, and team culture development. Drive customer success strategies to help customers achieve adoption and expertise with platform and technology.

At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.

US Unlimited PTO

Responsible for managing the delivery of professional services to customers. Leads the Professional Services and Technical Account Management (TAM) teams. Implement service strategies, maintain operational standards, and optimize tools and methodologies.

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it.

US

Serve as the lead strategic advisor for customers undertaking SOC modernization with XSIAM. Lead multi-national SOC transformation programs, consolidating detection and response processes. Direct enterprise-scale XSIAM deployments, guiding customers from initial strategy to full operationalization.

Palo Alto Networks is the cybersecurity partner of choice, protecting our digital way of life and challenging the status quo in cybersecurity.

$239,000–$278,500/yr
US

  • Serve as the single technical orchestrator for large, complex XSIAM deployments.
  • Educate and align customer security operations teams with XSIAM capabilities.
  • Coach and train field teams during deployments to build their skills.

Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life.

Brazil

As a Principal Consultant, you will drive large-scale programs, ensuring the successful execution of foundational elements like seamless log migration. You will lead multi-national SOC transformation programs, consolidating fragmented detection and response processes into a unified, AI-driven platform. You will direct enterprise-scale XSIAM deployments, guiding customers from initial strategy to full operationalization.

At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.

  • Guide customers on their automation journey.
  • Provide expert technical support.
  • Collaborate with product and engineering teams.

Torq provides agentic AI security solutions. They are experiencing rapid growth with a collaborative culture, recognized as one of Forbes’ Best Startup Employers in America.

$134,600–$184,500/yr

Act as the senior technical leader on consulting engagements, ensuring architectural quality, excellence, and strong client outcomes. Translate business and security requirements into actionable architectures, roadmaps, and implementation plans for SASE, SSE, Zero Trust, SWG, CASB, ZTNA, SD-WAN, and FWaaS ecosystems. Oversee multiple concurrent consulting engagements, managing project health, risk, quality, and client satisfaction while ensuring alignment with both technical and business objectives.

Optiv manages cyber risk and equips clients with perspectives and programs to accelerate business progress through real-world experience and diverse teams.

North America Canada

  • Responsible for helping customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes.
  • Guides ServiceNow, partner, and customer employees on the engagement team to provide a solution on a technical architecture designed for long-term success.
  • Works with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring and implementation of solutions

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

US

  • You will be the expert for our Cortex portfolio, a Next-Gen AI-powered security operations platform.
  • You will play a key role in defining technical solutions that secure a customer’s key business imperatives.
  • You evangelize our industry leading solutions in Security Intelligence and Automation, XDR, Attack Surface Management, SOAR and Incident Response that establish Palo Alto Networks as a customer’s cybersecurity partner of choice.

Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life. They are a company built on challenging and disrupting the way things are done, and they’re looking for innovators who are as committed to shaping the future of cybersecurity as they are.

US

Lead, mentor, and develop a team of high-performing customer-facing professionals (CSMs) across the Americas. Develop a deep understanding of Dragos Platform, WorldView, and Professional Services capabilities and industry-specific challenges. Establish relationships with key senior customer stakeholders to understand their technical needs and business objectives.

Dragos is dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible.

Israel

  • Guide customers on their automation journey, ensuring seamless solution adoption and long-term success.
  • Provide expert technical support, resolving complex challenges and ensuring a world-class experience.
  • Collaborate with product and engineering teams to shape the product roadmap based on customer feedback and emerging trends.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$162,000–$250,000/yr
US Canada

Design end-to-end ServiceNow solutions across modules such as ITSM, ITOM, HRSD, SecOps, SPM, CSM, and Creator Workflows. Define and maintain the platform’s technical architecture roadmap in alignment with business goals and enterprise standards. Collaborate with business units, product owners, and developers to translate business needs into technical solutions.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

$198,000–$298,000/yr
US

The Solutions Consultant provides technical leadership and expertise, guiding customers in their security transformation journey. Defines technical solutions that secure key business imperatives and ensure value realization of investments. Evangelizes industry leadership in on-prem, cloud, and security operations services, establishing the company as the customer’s cybersecurity partner.

Palo Alto Networks is committed to being the cybersecurity partner of choice, protecting our digital way of life with innovative security solutions.

US Canada

The Senior Director is a critical leadership role providing strategic direction and operational excellence for our technical pre-sales teams serving Federal, State and Local Government, and Higher Education customers. This leader will oversee solution consulting efforts across ServiceNow's core platform workflows including Technology Workflows, Core Business Services, Risk & Security, and Platform, Data & Analytics. This role is focused on enabling our Public Sector customers to make informed technical solution decisions that position ServiceNow as their vendor of choice.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

US

The Technical Account Manager acts as a trusted advisor to customers, ensuring efficient adoption of Palo Alto Networks’ Unit 42 Managed Services. Works closely with CISOs, Security Architects, Security Engineers, and Operations teams to implement best-in-breed Managed Detection and Response & Managed Threat Hunting services. Increases customer satisfaction, value, retention, and expansion of the Unit 42’s security footprint.

Palo Alto Networks is a cybersecurity partner committed to protecting our digital way of life by challenging the status quo and innovating for a safer future.

US Unlimited PTO

  • Lead cross-functional program teams delivering SaaS productivity solutions, ensuring on-time, within-scope delivery aligned to customer outcomes.
  • Manage program complexity, shaping strategic direction of software delivery and proactively mitigating risks across multiple customer programs.
  • Build and coach a high-performing management team, mentoring new managers, developing program talent, and fostering a culture of ownership and continuous improvement.

Axon is on a mission to Protect Life, creating an ecosystem of devices and cloud software to address safety and justice issues. They connect with candor and care, seeking diverse perspectives and offering a fast-paced, challenging, and meaningful work environment.

US

In this role, you will be an integral part of the Field Engineering team, dedicated to helping customers maximize the benefits of our innovative security hyperautomation platform. Your technical expertise and problem-solving skills will play a vital role in ensuring client success, while you collaborate with a talented global team. Your contributions will be crucial in shaping our offerings based on customer feedback and industry trends.

This position is posted by Jobgether on behalf of a partner company and they use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly.

North America Canada

  • Provide architectural guidance, technical governance, and best practices to customers.
  • Align ServiceNow solutions with business strategy by building strong relationships with customer technical and business leaders.
  • Ensure customers leverage leading practices around instance strategy, technical governance, core data, integrations and the overall technical health of the platform.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

US

  • Architect customers' security transformation by serving as the strategic bridge between technology and business outcomes.
  • Partner with Services Sales Managers to drive adoption across Core and "Speedboat" (specialized) account teams.
  • Lead dynamic transformation workshops and engage C-level executives to translate technical capabilities into clear business value.

At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.

EMEA

  • Provides business and/or technical leadership with Consultants, Customers, and Partners.
  • Leading and growing a team of experts who consult, implement, and configure the ServiceNow Technology Workflows products.
  • Support services sales teams in sales pursuits, to ensure the accurate solution and scope are being proposed

ServiceNow's technology makes the world work for everyone, and their people make it possible. With more than 7,700+ customers, they serve approximately 85% of the Fortune 500, and are proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.