The Technical Account Manager acts as a trusted advisor to customers, ensuring efficient adoption of Palo Alto Networks’ Unit 42 Managed Services. Works closely with CISOs, Security Architects, Security Engineers, and Operations teams to implement best-in-breed Managed Detection and Response & Managed Threat Hunting services. Increases customer satisfaction, value, retention, and expansion of the Unit 42’s security footprint.
The Technical Account Manager (TAM) serves as the primary technical liaison post-sales, ensuring customer satisfaction through high-quality, consultative technical support. The TAM helps customers maximize value from the Huntress Platform, troubleshoot product issues, and improve the customer experience. The TAM coordinates with internal Huntress teams to deliver solutions that foster long-term, healthy customer relationships.
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity.
The Solutions Consultant Manager is the evolution of the traditional Sales Engineer Manager role, aligning how we lead teams to best serve our customers. As our Solutions Consultant Manager, you are the technical leader for your District Solutions Consulting team. You will work closely with the District Sales Manager and, along with your team, build relationships with your customers with the goal of helping them detect and prevent advanced cyberattacks and breaches.
Palo Alto Networks is a cybersecurity partner committed to protecting our digital way of life and shaping the future of cybersecurity.
Responsible for building and setting the strategic direction for the Cortex and Prisma Cloud Technical Services organization in North America. Key focus of this role is focused on people management, career growth, and team culture development. Drive customer success strategies to help customers achieve adoption and expertise with platform and technology.
At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.
The Solutions Consultant provides technical leadership and expertise, guiding customers in their security transformation journey. Defines technical solutions that secure key business imperatives and ensure value realization of investments. Evangelizes industry leadership in on-prem, cloud, and security operations services, establishing the company as the customer’s cybersecurity partner.
Palo Alto Networks is committed to being the cybersecurity partner of choice, protecting our digital way of life with innovative security solutions.
Own the technical side of the post-sale customer lifecycle, guiding implementations and driving adoption.
Act as a trusted technical advisor on identity, access, device trust, and SaaS security to drive tangible outcomes for customers.
Mentor peers and influence how 1Password scales customer engagement, processes, and best practices across the organization.
1Password is building the foundation for a safe, productive digital future by ensuring every identity is authentic and every application sign-in is secure.
Be the primary contact who helps managed service providers deliver strong security awareness outcomes for their client portfolio.
Own the full partner journey—from initial onboarding and training through renewals and growth.
Ensure every MSP partner has the knowledge, tools, and support needed to maximize value across all their customer deployments.
KnowBe4 is an AI-driven Human Risk Management platform empowering organizations to strengthen their security culture. They are an industry standard with high customer retention rates, valuing radical transparency, extreme ownership, and continuous professional development in a welcoming workplace.
As a Senior Deployment Manager, you will be responsible for the successful implementation, execution, and relationship management of all national security engagements. You will work with senior team members and executives to continually improve product performance, customer satisfaction, and facilitate rapid feedback loops. You will drive user engagement and adoption and provide analytical support at customer request.
Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life, with a vision for a world where each day is safer and more secure.
Manage, support and service assigned set of accounts with focus on customer retention, providing daily customer support interactions with the Managed Services Engineers and Consultants.
Identify ways to increase customer satisfaction and increase value-add for customers.
Serve as a stable escalation and contact point for support requests and escalations on behalf of our customers.
Planet Technologies is the nation’s leading Microsoft services provider to the public sector. They have significant experience in deploying business intelligence, cloud services, unified communications, and systems management.
Responsible for leading Unit 42’s consulting practice for Canada.
Active in the day to day delivery aspects and functional management of the consulting organization.
Responsible for the strategic direction of the practice, building the business and becoming a strategic advisor to our customers.
Palo Alto Networks' mission is to protect our digital way of life. They solve real-world problems with cutting-edge technology and bold thinking, with employees collaborating across geographies to solve big problems and stay close to customers.
Owns the entire customer journey from onboarding to value realization to value expansion, measuring specific metrics.
Acts as the ‘voice of the customer’ inside the company and becomes a trusted advisor on cyber risk.
Becomes a SAFE platform expert, helps customers become self-sufficient, and ensures alignment with best practices.
SAFE Security is building CyberAGI — a system of intelligence that autonomously predicts, detects, and remediates threats. They empower individuals and teams with freedom and responsibility, operating with radical transparency and a commitment to continuous learning.
Lead, mentor, and develop a team of high-performing customer-facing professionals (CSMs) across the Americas. Develop a deep understanding of Dragos Platform, WorldView, and Professional Services capabilities and industry-specific challenges. Establish relationships with key senior customer stakeholders to understand their technical needs and business objectives.
Dragos is dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible.
The Technical Account Manager (TAM) leads clients through the strategic and technical aspects of their IT transformation journey. The TAM develops close relationships with Managed Services clients to understand their business needs, operational and technical challenges. They utilize their technical skillset to help clients achieve the greatest value from AHEAD's services.
AHEAD builds platforms for digital business, weaving together advances in cloud infrastructure, automation and analytics, and software delivery.
Drive and orchestrate complex sales cycles, working with internal partners and teams. Bring consultative selling skills to initiate long-standing relationships with prospective customers and executive sponsors. Create and implement strategic account plans focused on attaining enterprise-wide deployments.
Palo Alto Networks' mission is being the cybersecurity partner of choice, protecting our digital way of life.
The Major Account Manager partners with customers to secure their entire digital experience.
Drive and orchestrate large complex sales cycles and work with internal partners and teams to best serve the customer
Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life. They challenge and disrupt the status quo, seeking innovators committed to shaping the future of cybersecurity.
Lead all Technical Services delivery across NAM, ensuring consistent, high-quality execution. Build, develop, and mentor a high-performing technical organization. Advance automation and AI across Cloud & Cortex professional services and customer success engineering to improve scale and consistency.
Palo Alto Networks' mission is being the cybersecurity partner of choice, protecting our digital way of life and committed to shaping the future of cybersecurity.
As a Domain Consultant Manager, lead a team providing technical expertise in network security and zero trust. Recruit, hire, and mentor Domain Consultants while fostering relationships with Solutions Consultant Managers. Provide technical leadership in customer interactions, sharing security trends and methodologies.
Palo Alto Networks® is united by a shared mission to protect our digital way of life, solving real-world problems with cutting-edge technology and bold thinking.
Define technical solutions that secure a customer’s key business imperatives.
Present to customers as our expert, from practitioner to senior leadership.
Assist and collaborate to respond effectively to RFIs/RFPs.
Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life, built on challenging and disrupting the way things are done.