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$122,000–$152,000/yr
US

  • Guide customers through the Xpanse product journey by understanding their technical ecosystem.
  • Troubleshoot customer issues and analyze SOC ecosystems to identify integration opportunities.
  • Collaborate with internal teams to improve processes and scale operations.

Python REST APIs Networking Customer Success SaaS

20 jobs similar to Senior Customer Success Architect

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US Unlimited PTO

  • Serve as a trusted technical advisor for customer accounts, guiding adoption and usage of cloud security solutions.
  • Design and deliver customized use cases aligned with customer goals, using a consultative approach to maximize ROI.
  • Troubleshoot technical issues and collaborate with internal teams to influence product roadmap based on customer feedback.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

$198,000–$298,000/yr
US

The Solutions Consultant provides technical leadership and expertise, guiding customers in their security transformation journey. Defines technical solutions that secure key business imperatives and ensure value realization of investments. Evangelizes industry leadership in on-prem, cloud, and security operations services, establishing the company as the customer’s cybersecurity partner.

Palo Alto Networks is committed to being the cybersecurity partner of choice, protecting our digital way of life with innovative security solutions.

Europe Unlimited PTO

  • Drive value realization, adoption, and optimize customer workflows during the post-sales journey.
  • Lead technical onboarding sessions and educate customer teams on product capabilities.
  • Partner with customers to architect workflows and integrations tailored to their unique processes and goals.

You.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences.

US

The Technical Account Manager acts as a trusted advisor to customers, ensuring efficient adoption of Palo Alto Networks’ Unit 42 Managed Services. Works closely with CISOs, Security Architects, Security Engineers, and Operations teams to implement best-in-breed Managed Detection and Response & Managed Threat Hunting services. Increases customer satisfaction, value, retention, and expansion of the Unit 42’s security footprint.

Palo Alto Networks is a cybersecurity partner committed to protecting our digital way of life by challenging the status quo and innovating for a safer future.

US

  • Define technical solutions that secure a customer’s key business imperatives.
  • Present to customers as our expert, from practitioner to senior leadership.
  • Assist and collaborate to respond effectively to RFIs/RFPs.

Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life, built on challenging and disrupting the way things are done.

$239,000–$278,500/yr
US

  • Serve as the single technical orchestrator for large, complex XSIAM deployments.
  • Educate and align customer security operations teams with XSIAM capabilities.
  • Coach and train field teams during deployments to build their skills.

Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life.

Europe

Provide technical expertise and guidance in customers' network security and zero trust journey. Key in defining technical solutions that secure a customer’s key business imperatives. Evangelize industry leadership in on-prem, cloud, and security services that establish Palo Alto Networks as a customer’s cybersecurity partner.

At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.

US

  • Architect customers' security transformation by serving as the strategic bridge between technology and business outcomes.
  • Partner with Services Sales Managers to drive adoption across Core and "Speedboat" (specialized) account teams.
  • Lead dynamic transformation workshops and engage C-level executives to translate technical capabilities into clear business value.

At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.

$119,182–$145,829/yr
Europe Unlimited PTO

  • Partner with sales to provide technical expertise and identify opportunities.
  • Develop and deliver tailored HackerOne platform demonstrations.
  • Analyze customer feature requests to inform the product roadmap.

HackerOne unites AI solutions with security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems.

Europe

As a Domain Consultant Manager, lead a team providing technical expertise in network security and zero trust. Recruit, hire, and mentor Domain Consultants while fostering relationships with Solutions Consultant Managers. Provide technical leadership in customer interactions, sharing security trends and methodologies.

Palo Alto Networks® is united by a shared mission to protect our digital way of life, solving real-world problems with cutting-edge technology and bold thinking.

$264,000–$363,000/yr
US

Drive and orchestrate complex sales cycles, working with internal partners and teams. Bring consultative selling skills to initiate long-standing relationships with prospective customers and executive sponsors. Create and implement strategic account plans focused on attaining enterprise-wide deployments.

Palo Alto Networks' mission is being the cybersecurity partner of choice, protecting our digital way of life.

Americas Unlimited PTO

  • Owns the entire customer journey from onboarding to value realization to value expansion, measuring specific metrics.
  • Acts as the ‘voice of the customer’ inside the company and becomes a trusted advisor on cyber risk.
  • Becomes a SAFE platform expert, helps customers become self-sufficient, and ensures alignment with best practices.

SAFE Security is building CyberAGI — a system of intelligence that autonomously predicts, detects, and remediates threats. They empower individuals and teams with freedom and responsibility, operating with radical transparency and a commitment to continuous learning.

Israel

  • Guide customers on their automation journey, ensuring seamless solution adoption and long-term success.
  • Provide expert technical support, resolving complex challenges and ensuring a world-class experience.
  • Collaborate with product and engineering teams to shape the product roadmap based on customer feedback and emerging trends.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$224,000–$308,000/yr
US

The Solutions Consultant Manager is the evolution of the traditional Sales Engineer Manager role, aligning how we lead teams to best serve our customers. As our Solutions Consultant Manager, you are the technical leader for your District Solutions Consulting team. You will work closely with the District Sales Manager and, along with your team, build relationships with your customers with the goal of helping them detect and prevent advanced cyberattacks and breaches.

Palo Alto Networks is a cybersecurity partner committed to protecting our digital way of life and shaping the future of cybersecurity.

Europe

  • The Major Account Manager partners with customers to secure their entire digital experience.
  • Drive and orchestrate large complex sales cycles and work with internal partners and teams to best serve the customer
  • Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions

Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life. They challenge and disrupt the status quo, seeking innovators committed to shaping the future of cybersecurity.

US

Responsible for building and setting the strategic direction for the Cortex and Prisma Cloud Technical Services organization in North America. Key focus of this role is focused on people management, career growth, and team culture development. Drive customer success strategies to help customers achieve adoption and expertise with platform and technology.

At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.

US

In this role, you will be an integral part of the Field Engineering team, dedicated to helping customers maximize the benefits of our innovative security hyperautomation platform. Your technical expertise and problem-solving skills will play a vital role in ensuring client success, while you collaborate with a talented global team. Your contributions will be crucial in shaping our offerings based on customer feedback and industry trends.

This position is posted by Jobgether on behalf of a partner company and they use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly.

$250,000–$350,000/yr
US

  • Drive large complex sales cycles and work with internal partners to best serve customers.
  • Identify business challenges and create solutions for prospects and customers using consultative selling.
  • Understand the competitive landscape and customer needs to effectively position Palo Alto Networks solutions.

At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.

Canada

  • Provide technical expertise and guidance in customers' network security and zero trust journey.
  • Define technical solutions that secure a customer’s key business imperatives.
  • Evangelize industry leadership in on-prem, cloud, and security services.

Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life. They challenge the status quo and seek innovators committed to shaping the future of cybersecurity.

$134,600–$184,500/yr

Act as the senior technical leader on consulting engagements, ensuring architectural quality, excellence, and strong client outcomes. Translate business and security requirements into actionable architectures, roadmaps, and implementation plans for SASE, SSE, Zero Trust, SWG, CASB, ZTNA, SD-WAN, and FWaaS ecosystems. Oversee multiple concurrent consulting engagements, managing project health, risk, quality, and client satisfaction while ensuring alignment with both technical and business objectives.

Optiv manages cyber risk and equips clients with perspectives and programs to accelerate business progress through real-world experience and diverse teams.