Source Job

• Serve as a trusted technical advisor for customer accounts, guiding adoption and usage of cloud security solutions.
• Design and deliver customized use cases aligned with customer goals, using a consultative approach to maximize ROI.
• Troubleshoot technical issues and collaborate with internal teams to influence product roadmap based on customer feedback.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

As a key member of the Customer Success team, you will be a trusted advisor and single point of contact for your portfolio of customers, guiding them on their post-sale journey to maximize the value of their ServiceNow investment. This role combines strategic thinking, customer relationship management, and operational excellence to ensure customers receive the most value from their ServiceNow products. Partner closely with Sales, Account Management, and other internal stakeholders to align on strategy and ensure a cohesive experience for customers.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

Build strong working relationships with customers, becoming a reliable partner throughout their Webflow journey. Learn each customer’s goals and workflows to guide them toward meaningful wins. Bring clear, organized customer insights back to the business to help improve our product and processes.

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust and transparency.

Build strong, trusted relationships with customers. Guide customers through every stage of their Webflow journey. Lead account strategy and drive adoption and impact.

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency, and creativity.

• Advising on agent design, personas, conversation flows, and tool integrations.
• Guiding customers through best practices for deploying and scaling agents.
• Analyzing agent performance data and conversational logs to identify optimization opportunities.

ElevenLabs is a research and product company defining the frontier of audio AI, with millions using their tools. In January 2025, they raised a $180 million Series C round, valuing the company at $3.3 billion, which doubled to $6.6 billion by September 2025.

• Responsible for helping customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes.
• Guides ServiceNow, partner, and customer employees on the engagement team to provide a solution on a technical architecture designed for long-term success.
• Works with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring and implementation of solutions

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Guide customers through the Xpanse product journey by understanding their technical ecosystem.
• Troubleshoot customer issues and analyze SOC ecosystems to identify integration opportunities.
• Collaborate with internal teams to improve processes and scale operations.

At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.

• Providing technical advice and guidance to customers on how to best utilize ServiceNow’s GenAI technologies to achieve their business objectives
• Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure the successful deployment of ServiceNow’s GenAI solutions
• Stay up-to-date with industry trends and emerging technologies in the field of GenAI, and apply this knowledge to continuously improve and evolve ServiceNow’s Impact GenAI accelerator offerings

ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

• Identify key stakeholders and maintain accurate contact records to facilitate targeted communication and engagement efforts.
• Guide new customers through initial product setup, feature adoption, and achieving time-to-value.
• Drive adoption and process orchestration maturity by applying Camunda’s playbooks and frameworks.

Camunda is the leader in enterprise agentic automation, orchestrating complex business processes. They have over 700 leading innovators rely on Camunda to slash time-to-value from months to days, boost operational efficiency, and elevate customer experiences.

• Lead enterprise-wide adoption of the Credo AI Governance Platform.
• Oversee all customer lifecycle activities, including delivering onboarding and training, coordinating support, and leading business reviews.
• Define and execute success plans aligned to customer goals and milestones to drive governance outcomes and long-term value.

Credo AI empowers organizations to responsibly build, adopt, procure and use AI at scale with a pioneering platform for context-driven AI governance.

• Provide architectural guidance, technical governance, and best practices to customers.
• Build strong relationships with customer technical and business leaders to align solutions with business strategy.
• Translate business information and technical requirements into an architectural blueprint to achieve complex goals.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

Drive successful implementation of enterprise SaaS solutions within customer environments. Act as the primary coordinator and point of contact for multiple concurrent implementation projects. Manage expectations, resolve challenges, and drive results.

You.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences.

• Owns the entire customer journey from onboarding to value realization to value expansion, measuring specific metrics.
• Acts as the ‘voice of the customer’ inside the company and becomes a trusted advisor on cyber risk.
• Becomes a SAFE platform expert, helps customers become self-sufficient, and ensures alignment with best practices.

SAFE Security is building CyberAGI — a system of intelligence that autonomously predicts, detects, and remediates threats. They empower individuals and teams with freedom and responsibility, operating with radical transparency and a commitment to continuous learning.

• Design and deliver AI-enabled IRM, TPRM, and BCM processes on the ServiceNow platform.
• Work with business stakeholders to identify high-value AI use cases and design intelligent workflows.
• Guide adoption of Now Assist, AI Control Tower, and multi-agent architectures.

REDE Consulting is a global consulting firm specializing in ServiceNow IRM/GRC, Agentic AI, intelligent automation, FinOps, and Data & AI.

• Provide architectural guidance, technical governance, and best practices to customers.
• Align ServiceNow solutions with business strategy by building strong relationships with customer technical and business leaders.
• Ensure customers leverage leading practices around instance strategy, technical governance, core data, integrations and the overall technical health of the platform.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Drive adoption of Lyric’s platform across users, teams, and business processes.
• Lead quarterly business reviews, success planning sessions, and ongoing governance meetings.
• Act as a strategic advisor to customers, with depth in modeling, planning, or AI use cases.

Lyric is an enterprise AI platform built specifically for supply chains, offering out-of-the-box AI solutions and a platform-first approach.

• Identify areas of risk and takes steps to prevent customer or revenue churn.
• Work closely with Sales Teams to define and execute product adoption and customer retention plans.
• Provide prescriptive guidance on internal project/program governance and help the customer create the appropriate governance models.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Collaborate with senior stakeholders to align on strategic goals, document requirements, and lead more complex implementations. Analyze current processes and workflows to identify improvement areas, define measures to evaluate improvement using the ServiceNow platform, and share insights with product teams. Coach and mentor junior team members on solutioning, building expertise, and project challenges as they arise.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

The role is to act as an advocate for our customers. Oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products. Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

Identify areas of risk and takes steps to prevent customer or revenue churn. Responsible for working closely with Sales Teams to define and execute product adoption and customer retention plans. Provide prescriptive guidance on internal project/program governance and help the customer create the appropriate governance models.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.