Customer Success Manager

Webflow

Remote regions

US Canada

Salary range

$115,000–$161,500/year

Benefits

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Relationship Building: Build strong working relationships with your customers’ day-to-day teams and key stakeholders. Become a reliable partner throughout their Webflow journey. Run customer check-ins and business reviews that highlight progress.

Customer Guidance: Learn each customer’s goals and workflows; guide them toward meaningful wins. Support account strategy by helping customers adopt core features. Implement best practices and stay on track with their success plans.

Strategic Collaboration: Partner closely with Account Executives and Solutions Engineers to deliver a smooth onboarding experience. Collaborate with the Account team to support strong renewal outcomes. Keep customer health signals visible and acting early on risks.

Webflow

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust and transparency.

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