Job Description

Customer Success Manager:

Guide customers in the enterprise-wide adoption of the Credo AI Governance Platform, driving platform adoption across teams, and ensuring customers realize long-term value.
Align platform capabilities to customer needs, support success plans, and collaborate cross-functionally to deliver meaningful outcomes.
Oversee customer lifecycle activities, including onboarding, training, support, business reviews, retention, renewal, expansion, and advocacy.
Define and execute success plans aligned to customer goals and milestones to drive governance outcomes and long-term value.
Develop a deep understanding of customer priorities, decision-making dynamics, and success drivers to support long-term growth.

About Credo AI

Credo AI empowers organizations to responsibly build, adopt, procure and use AI at scale with a pioneering platform for context-driven AI governance.