Job Description
Project Coordination: Manage 3-5 concurrent customer implementation projects, ensuring timelines are met, maintain alignment and communication and mitigate risks to ensure successful outcomes.
Customer Relationship Management: Set and manage clear expectations with customers, build and maintain trust with customers by providing consistent updates and serve as a trusted advisor.
Technical Expertise: Possess a high-level understanding of Generative AI and Private RAG concepts, translate technical details into actionable plans and ensure understanding.
Cross-Functional Collaboration: Partner with engineers, product teams, and customer success managers to deliver high-quality implementations, facilitate smooth handoffs and provide feedback to Product and Engineering teams.
About You.com
You.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences.