Principal Platform Architect- Federal

The Customer Outcomes Principal Platform Architect is responsible for helping customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. Key responsibilities include:

-Providing guidance to customers, partners, and internal team members to provide successful customer solutions.

-Developing relationships with technical and business leaders to understand the role of ServiceNow in their digital transformation vision.

-Translating business information and technical requirements into an architectural blueprint to achieve complex goals.

-Managing technical governance and delivery operating model and governance.

-Supporting the sales effort by scoping and estimating the engagement and change orders.