Job Description
Architect Responsibilities:
- Providing architectural guidance, technical governance, and best practices.
- Building strong relationships with customer technical and business leaders.
- Aligning solutions with business strategy.
Technical Expert:
- Serving as an active contributor of leading practices and thought leadership.
- Providing a point of view to the ServiceNow product strategy team.
- Maintaining skills and certifications on the ServiceNow platform.
Customer Engagement:
- Working with the customer across executive, platform owner, and development teams.
- Translating business information and technical requirements into an architectural blueprint.
- Managing technical governance and a delivery operating model.
About ServiceNow
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.