Job Description

Architect Responsibilities:

  • Providing architectural guidance, technical governance, and best practices.
  • Building strong relationships with customer technical and business leaders.
  • Aligning solutions with business strategy.

Technical Expert:

  • Serving as an active contributor of leading practices and thought leadership.
  • Providing a point of view to the ServiceNow product strategy team.
  • Maintaining skills and certifications on the ServiceNow platform.

Customer Engagement:

  • Working with the customer across executive, platform owner, and development teams.
  • Translating business information and technical requirements into an architectural blueprint.
  • Managing technical governance and a delivery operating model.

About ServiceNow

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

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