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Collaborate with senior stakeholders to align on strategic goals, document requirements, and lead more complex implementations. Analyze current processes and workflows to identify improvement areas, define measures to evaluate improvement using the ServiceNow platform, and share insights with product teams. Coach and mentor junior team members on solutioning, building expertise, and project challenges as they arise.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

The Sr. Business Process Consultant(AI) is the functional and process expert, consulting with customers and guiding them in transitioning business requirements to configuration requirements of ServiceNow Generative AI products. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. Lead customers in their efforts to take advantage of the ServiceNow AI Solution’s standard capabilities in their efforts to improve their business processes.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Work on key strategic projects for ServiceNow, driving actionable recommendations and results.
• Help drive the operational cadence of various businesses and functions.
• Develop project scopes and objectives, involving all relevant stakeholders.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations for better work. The company embraces a fast-paced, collaborative, and innovative high-growth environment.

The Technical CoE AI Program Manager (TPM) drives execution of complex, cross-functional programs that enable autonomous, AI Agent-first implementations at enterprise scale. This role ensures delivery excellence by orchestrating CoE execution, planning, governance, and risk management across engineering, platform, and product BUs, as well as customer delivery teams & external partners (GSI, LLM). The TPM establishes operating rhythms, manages dependencies, and provides decision clarity to accelerate the adoption of autonomous solutions while maintaining operating governance, compliance and executive alignment.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Serve as a thought leader on SPM ServiceNow
• Demonstrate of solutions, both standard and tailored to prospects and existing customers
• Assist sales personnel in qualification of customer needs (business & technical discovery) and performing business value assessments to determine quantifiable outcomes for customers

ServiceNow's technology makes the world work for everyone. They serve approximately 80% of the Fortune 500 and are known as one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

• Providing technical advice and guidance to customers on how to best utilize ServiceNow’s GenAI technologies to achieve their business objectives
• Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure the successful deployment of ServiceNow’s GenAI solutions
• Stay up-to-date with industry trends and emerging technologies in the field of GenAI, and apply this knowledge to continuously improve and evolve ServiceNow’s Impact GenAI accelerator offerings

ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

• Provides business and/or technical leadership with Consultants, Customers, and Partners.
• Leading and growing a team of experts who consult, implement, and configure the ServiceNow Technology Workflows products.
• Support services sales teams in sales pursuits, to ensure the accurate solution and scope are being proposed

ServiceNow's technology makes the world work for everyone, and their people make it possible. With more than 7,700+ customers, they serve approximately 85% of the Fortune 500, and are proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.

Lead discovery workshops to determine customers' challenges. Design and deliver tailored demonstrations of ServiceNow's AI-powered experiences. Act as a trusted advisor on ServiceNow’s AI roadmap, helping clients scale from pilots to enterprise-wide deployments.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Oversee execution of a highly complex AI-enablement program, collaborating with stakeholders to integrate AI into design, research, writing, and operational workflows.
• Synthesize complex technical and business challenges into clear strategies and actionable plans that drive customer value and efficiencies.
• Ensure transparency and stakeholder alignment through clear communication of program status, risks, and resourcing choices to technical, business, and executive audiences.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

This Solution Architect consults with customers on implementing ServiceNow's OT solutions based on leading practices, accelerating and driving customer business outcomes. The role requires focus on solving customer challenges, providing support during sales cycles and direct engagements. They will bring architectural guidance, business acumen, and deep product expertise to our customers and partners.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

Identify areas of risk and takes steps to prevent customer or revenue churn. Responsible for working closely with Sales Teams to define and execute product adoption and customer retention plans. Provide prescriptive guidance on internal project/program governance and help the customer create the appropriate governance models.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Define end-to-end plans, engage with executive stakeholders, drive root cause analysis, implement solutions and monitor effectiveness of solutions.
• Implement scalable processes or solutions that help us effectively plan and manage multiple UX projects to meet our objectives.
• Ensure transparency, alignment and clear communication of design program status and overall resourcing across the portfolio to key product development stakeholders.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

• Oversee the on time, on budget delivery of the defined solution scope to meet the customer's desired results.
• Lead the delivery team throughout the engagement and manage the engagement governance.
• Apply expertise from the Now Create methodology and prescriptive guidance to promote delivery of the engagement.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers including 85% of the Fortune 500®.

• Identify and onboard partners across the Americas who can adopt ServiceNow AI into their reference architectures.
• Influence partner practices to incorporate ServiceNow AI for business transformation and build differentiated offerings.
• Collaborate with partners to generate sourced pipeline opportunities impacting each quarter.

ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter ways to work.

• Identify areas of risk and takes steps to prevent customer or revenue churn.
• Work closely with Sales Teams to define and execute product adoption and customer retention plans.
• Provide prescriptive guidance on internal project/program governance and help the customer create the appropriate governance models.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Responsible for the successful delivery of ServiceNow's solutions and services in a client consulting environment. Key member of the overall implementation project team and expected to deliver thought leadership with deep subject matter expertise related to ServiceNow product capabilities and complimentary technologies. Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Define and validate new product capabilities, partner with engineering, manage launches, provide go-to-market support, and drive customer adoption.
• Be hands-on in the use of AI to research, spec and prototype new features.
• Work closely with customers in sectors like automotive, high tech, medical devices, and critical infrastructure to understand unique compliance challenges and validate product features.

Finite State partners with product security teams to create transparency for their connected devices and supply chains. They are a fast-growing series-B company with a fully distributed workforce and a mission-driven team passionate about arming their customers with actionable insights.

The Senior Technical Consultant (AI) acts as the functional and technical expert for customer engagement teams. This role advises clients and configures ServiceNow AI solutions using best practices. They design and implement AI systems with NowAssist skills, AI Agents, and Workflow Data Fabric.

ServiceNow's cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise.

• Drive value realization, adoption, and optimize customer workflows during the post-sales journey.
• Lead technical onboarding sessions and educate customer teams on product capabilities.
• Partner with customers to architect workflows and integrations tailored to their unique processes and goals.

You.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences.

As an AI Consultant, assess clients' AI readiness and define strategic priorities. Develop actionable roadmaps, aligning AI initiatives with business objectives. Lead workshops, conduct assessments, and provide guidance on AI adoption and scaling.

AHEAD builds platforms for digital business and helps enterprises deliver on the promise of digital transformation.