Principal Workflow Architect - Technology Workflows (German-speaking)

Job Responsibilities:

• Participate in workshops with customers to assess current processes and establish future-state processes.
• Design and deliver ServiceNow solutions with a technical architecture designed for long-term success.
• Provide feedback to product development to improve the product based on experiences gained with customers.

Required Skills:

• Demonstrated ability to influence and consult in a customer environment, providing thought leadership to customer sponsors/stakeholders.
• Experience working collaboratively.
• Excellent communication and presentation skills.

Qualifications:

• 5+ years of experience as part of a professional services organization; or equivalent education/experience.
• IT domain expertise related to ServiceNow product.
• Experience with Web Technologies (e.g. JavaScript, Web Services, XML) and working in a SaaS environment.