The Sr. Business Process Consultant(AI) is the functional and process expert, consulting with customers and guiding them in transitioning business requirements to configuration requirements of ServiceNow Generative AI products. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. Lead customers in their efforts to take advantage of the ServiceNow AI Solution’s standard capabilities in their efforts to improve their business processes.
Collaborate with senior stakeholders to align on strategic goals, document requirements, and lead more complex implementations. Analyze current processes and workflows to identify improvement areas, define measures to evaluate improvement using the ServiceNow platform, and share insights with product teams. Coach and mentor junior team members on solutioning, building expertise, and project challenges as they arise.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Provides business and/or technical leadership with Consultants, Customers, and Partners.
Leading and growing a team of experts who consult, implement, and configure the ServiceNow Technology Workflows products.
Support services sales teams in sales pursuits, to ensure the accurate solution and scope are being proposed
ServiceNow's technology makes the world work for everyone, and their people make it possible. With more than 7,700+ customers, they serve approximately 85% of the Fortune 500, and are proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.
Lead discovery workshops to determine customers' challenges. Design and deliver tailored demonstrations of ServiceNow's AI-powered experiences. Act as a trusted advisor on ServiceNow’s AI roadmap, helping clients scale from pilots to enterprise-wide deployments.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Support product sales as a technical and domain expert of a client-facing sales team. Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs. Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
This Solution Architect consults with customers on implementing ServiceNow's OT solutions based on leading practices, accelerating and driving customer business outcomes. The role requires focus on solving customer challenges, providing support during sales cycles and direct engagements. They will bring architectural guidance, business acumen, and deep product expertise to our customers and partners.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Work on key strategic projects for ServiceNow, driving actionable recommendations and results.
Help drive the operational cadence of various businesses and functions.
Develop project scopes and objectives, involving all relevant stakeholders.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations for better work. The company embraces a fast-paced, collaborative, and innovative high-growth environment.
Demonstrate of solutions, both standard and tailored to prospects and existing customers
Assist sales personnel in qualification of customer needs (business & technical discovery) and performing business value assessments to determine quantifiable outcomes for customers
ServiceNow's technology makes the world work for everyone. They serve approximately 80% of the Fortune 500 and are known as one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.
A Business Process Consultant (BPC) for ServiceNow is a functional and process expert consulting with customers and guiding them in transitioning business requirements to configuration requirements. Driving HR, Workplace/Facility and/or Legal-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes. Lead customers in their efforts to take advantage of the ServiceNow Solution’s standard capabilities in their efforts to improve their processes.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Providing technical advice and guidance to customers on how to best utilize ServiceNow’s GenAI technologies to achieve their business objectives
Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure the successful deployment of ServiceNow’s GenAI solutions
Stay up-to-date with industry trends and emerging technologies in the field of GenAI, and apply this knowledge to continuously improve and evolve ServiceNow’s Impact GenAI accelerator offerings
ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Distill customer feedback into a cohesive product vision. Own end-to-end feature development by defining product requirements and managing development & testing. Maintain a perspective on the evolving generative AI landscape to feed product evolution.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Define end-to-end plans, engage with executive stakeholders, drive root cause analysis, implement solutions and monitor effectiveness of solutions.
Implement scalable processes or solutions that help us effectively plan and manage multiple UX projects to meet our objectives.
Ensure transparency, alignment and clear communication of design program status and overall resourcing across the portfolio to key product development stakeholders.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Lead complex projects, delivering world-class experiences that influence product strategy.
Drive end-to-end product experiences considering user and product ecosystems and design patterns.
Develop frameworks and principles to standardize and guide cross-team work.
ServiceNow's cloud platform and AI-driven solutions are revolutionizing workflows for over 8,100 customers, including 85% of the Fortune 500®. Their intelligent platform seamlessly connects people, systems, and processes to empower organizations, driving smarter, faster, and better ways to work.
The Senior Technical Consultant (AI) acts as the functional and technical expert for customer engagement teams. This role advises clients and configures ServiceNow AI solutions using best practices. They design and implement AI systems with NowAssist skills, AI Agents, and Workflow Data Fabric.
ServiceNow's cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise.
Drive innovative solutions, primarily around ServiceNow’s data platform, that enable next-level business impact via NowAssist and Agentic AI capabilities.
Build compelling solutions, demonstrations, and proof-of-concepts to showcase the transformative value of the ServiceNow platform to our customers.
Develop robust and innovative architectures that leverage the full potential of ServiceNow’s data platform to support data ingestion, transformation, integration, analytics, and actionable insights aligned with customer objectives.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Oversee execution of a highly complex AI-enablement program, collaborating with stakeholders to integrate AI into design, research, writing, and operational workflows.
Synthesize complex technical and business challenges into clear strategies and actionable plans that drive customer value and efficiencies.
Ensure transparency and stakeholder alignment through clear communication of program status, risks, and resourcing choices to technical, business, and executive audiences.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
The Inside Solution Sales Specialist builds relationships with clients while achieving quarterly and annual sales quotas.
Drive sales opportunities and business relationships over the telephone with influential contacts within Commercial Accounts.
Manage and nurture accounts to ensure customer satisfaction and guide additional revenue streams.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Be the process expert for HR, Workplace/Facility and/or Legal departments using ServiceNow products and ServiceNow best practices focused on configuration vs. customization, to drive business outcomes
Driving HR, Workplace/Facility and/or Legal-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders
Lead customers in their efforts to take advantage of the ServiceNow Solution’s standard capabilities in their efforts to improve their processes
ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.