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North America Canada

The Senior Technical Consultant (AI) acts as the functional and technical expert for customer engagement teams. This role advises clients and configures ServiceNow AI solutions using best practices. They design and implement AI systems with NowAssist skills, AI Agents, and Workflow Data Fabric.

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20 jobs similar to Senior Technical Consultant (AI), Platform Products Expert

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APAC

  • 5+ years of experience in AI driven ServiceNow platform development, administration, scripting, and outbound product management roles.
  • Proven ability to develop engaging and outcome-driven software demonstrations that address customer pain points and business use cases.
  • Proficiency in JavaScript, HTML, CSS, and Glide Scripting to develop Proof of Concept (PoC) and Proof of Value (PoV) solutions on the ServiceNow platform.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations.

North America Canada

The Sr. Business Process Consultant(AI) is the functional and process expert, consulting with customers and guiding them in transitioning business requirements to configuration requirements of ServiceNow Generative AI products. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. Lead customers in their efforts to take advantage of the ServiceNow AI Solution’s standard capabilities in their efforts to improve their business processes.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

North America Canada

  • Serve as a thought leader on SPM ServiceNow
  • Demonstrate of solutions, both standard and tailored to prospects and existing customers
  • Assist sales personnel in qualification of customer needs (business & technical discovery) and performing business value assessments to determine quantifiable outcomes for customers

ServiceNow's technology makes the world work for everyone. They serve approximately 80% of the Fortune 500 and are known as one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Europe

  • Providing technical advice and guidance to customers on how to best utilize ServiceNow’s GenAI technologies to achieve their business objectives
  • Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure the successful deployment of ServiceNow’s GenAI solutions
  • Stay up-to-date with industry trends and emerging technologies in the field of GenAI, and apply this knowledge to continuously improve and evolve ServiceNow’s Impact GenAI accelerator offerings

ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

$149,250–$246,300/yr
North America Canada

  • Drive innovative solutions, primarily around ServiceNow’s data platform, that enable next-level business impact via NowAssist and Agentic AI capabilities.
  • Build compelling solutions, demonstrations, and proof-of-concepts to showcase the transformative value of the ServiceNow platform to our customers.
  • Develop robust and innovative architectures that leverage the full potential of ServiceNow’s data platform to support data ingestion, transformation, integration, analytics, and actionable insights aligned with customer objectives.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

North America Canada

Lead discovery workshops to determine customers' challenges. Design and deliver tailored demonstrations of ServiceNow's AI-powered experiences. Act as a trusted advisor on ServiceNow’s AI roadmap, helping clients scale from pilots to enterprise-wide deployments.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

$168,900–$295,600/yr
North America Canada

  • Oversee execution of a highly complex AI-enablement program, collaborating with stakeholders to integrate AI into design, research, writing, and operational workflows.
  • Synthesize complex technical and business challenges into clear strategies and actionable plans that drive customer value and efficiencies.
  • Ensure transparency and stakeholder alignment through clear communication of program status, risks, and resourcing choices to technical, business, and executive audiences.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

EMEA

  • Provides business and/or technical leadership with Consultants, Customers, and Partners.
  • Leading and growing a team of experts who consult, implement, and configure the ServiceNow Technology Workflows products.
  • Support services sales teams in sales pursuits, to ensure the accurate solution and scope are being proposed

ServiceNow's technology makes the world work for everyone, and their people make it possible. With more than 7,700+ customers, they serve approximately 85% of the Fortune 500, and are proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.

North America Canada

  • Drive revenue across all ServiceNow solutions by leading and partnering across a broad regional team.
  • Develop, position, and present industry-specific solutions, articulating the value to customers.
  • Support sales as a technical and domain expert, owning the technical strategy for accounts.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

North America Canada

This Solution Architect consults with customers on implementing ServiceNow's OT solutions based on leading practices, accelerating and driving customer business outcomes. The role requires focus on solving customer challenges, providing support during sales cycles and direct engagements. They will bring architectural guidance, business acumen, and deep product expertise to our customers and partners.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

India US Europe

  • Design and deliver AI-enabled IRM, TPRM, and BCM processes on the ServiceNow platform.
  • Work with business stakeholders to identify high-value AI use cases and design intelligent workflows.
  • Guide adoption of Now Assist, AI Control Tower, and multi-agent architectures.

REDE Consulting is a global consulting firm specializing in ServiceNow IRM/GRC, Agentic AI, intelligent automation, FinOps, and Data & AI.

$165,825–$273,675/yr
North America Canada

The Senior Solution Architect will support the US Public Sector business, focusing on AI, Data, and Workflow Integration. The candidate will serve as a platform-wide generalist, troubleshooting across products, integrations, data structures, customizations, workflows, and architecture patterns. The responsibilities include diagnosing and solving integration challenges across REST, SOAP, JSON, JDBC, and custom middleware.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

$114,300–$188,600/yr
North America Canada Unlimited PTO

  • Work on key strategic projects for ServiceNow, driving actionable recommendations and results.
  • Help drive the operational cadence of various businesses and functions.
  • Develop project scopes and objectives, involving all relevant stakeholders.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations for better work. The company embraces a fast-paced, collaborative, and innovative high-growth environment.

North America 4w PTO

  • Establish the technical vision for our AI product infrastructure.
  • Develop frameworks that make LLM integration seamless and reliable; building APIs and SDKs that allow LLMs to interface with Wealthsimple data and functionality.
  • Build new AI-powered product capabilities from 0 → 1; collaborating directly with product teams to bring AI features to life.

Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money.

$131,925–$217,725/yr
North America Canada

  • Support product sales as a technical and domain expert of a client-facing sales team
  • Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
  • Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement

ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

$189,100–$331,000/yr
North America Canada

The Technical CoE AI Program Manager (TPM) drives execution of complex, cross-functional programs that enable autonomous, AI Agent-first implementations at enterprise scale. This role ensures delivery excellence by orchestrating CoE execution, planning, governance, and risk management across engineering, platform, and product BUs, as well as customer delivery teams & external partners (GSI, LLM). The TPM establishes operating rhythms, manages dependencies, and provides decision clarity to accelerate the adoption of autonomous solutions while maintaining operating governance, compliance and executive alignment.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

US

Design and implement end-to-end ServiceNow solutions across multiple platforms and modules. Collaborate with stakeholders to define the architectural vision and roadmap for ServiceNow implementations. Provide technical leadership and guidance to development teams.

Derex Technologies Inc specializes in providing IT consulting, staffing solutions and software services.

$162,000–$250,000/yr
US Canada

Design end-to-end ServiceNow solutions across modules such as ITSM, ITOM, HRSD, SecOps, SPM, CSM, and Creator Workflows. Define and maintain the platform’s technical architecture roadmap in alignment with business goals and enterprise standards. Collaborate with business units, product owners, and developers to translate business needs into technical solutions.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

$145,600–$166,400/hr
US

  • Lead the design and implementation of comprehensive ServiceNow solutions.
  • Guide the architectural vision and governance of the ServiceNow environment.
  • Optimize platform performance and mentor development teams.

Jobgether helps match job seekers with employers using an AI-powered system. They ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.

North America Canada

  • Provide architectural guidance, technical governance, and best practices to customers.
  • Build strong relationships with customer technical and business leaders to align solutions with business strategy.
  • Translate business information and technical requirements into an architectural blueprint to achieve complex goals.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.