The Senior Solution Architect will support the US Public Sector business, focusing on AI, Data, and Workflow Integration. The candidate will serve as a platform-wide generalist, troubleshooting across products, integrations, data structures, customizations, workflows, and architecture patterns. The responsibilities include diagnosing and solving integration challenges across REST, SOAP, JSON, JDBC, and custom middleware.
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This Solution Architect consults with customers on implementing ServiceNow's OT solutions based on leading practices, accelerating and driving customer business outcomes. The role requires focus on solving customer challenges, providing support during sales cycles and direct engagements. They will bring architectural guidance, business acumen, and deep product expertise to our customers and partners.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Drive architecture for complex initiatives across Marketing, Sales, and Partner domains. Own and drive the architecture strategy, guiding solution design. Collaborate with product managers and engineering teams to translate business needs into scalable technology solutions.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Design end-to-end ServiceNow solutions across modules such as ITSM, ITOM, HRSD, SecOps, SPM, CSM, and Creator Workflows. Define and maintain the platform’s technical architecture roadmap in alignment with business goals and enterprise standards. Collaborate with business units, product owners, and developers to translate business needs into technical solutions.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
- Design end-to-end ServiceNow solutions across modules such as ITSM, ITOM, HRSD, SecOps, SPM, CSM, and Creator Workflows.
- Collaborate with business units, product owners, and developers to translate business needs into technical solutions.
- Serve as the SME for the ServiceNow platform across integrations, configurations, and custom development.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
- Provide architectural guidance, technical governance, and best practices to customers.
- Build strong relationships with customer technical and business leaders to align solutions with business strategy.
- Translate business information and technical requirements into an architectural blueprint to achieve complex goals.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
- Partner with customer executives to uncover pain points and demonstrate the transformative potential of the ServiceNow platform.
- Drive enterprise architecture and design engagements that align ServiceNow capabilities with strategic customer initiatives.
- Shape and communicate a compelling vision that connects customers’ business strategies with the ServiceNow enterprise AI platform.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
- Provide architectural guidance, technical governance, and best practices to customers.
- Align ServiceNow solutions with business strategy by building strong relationships with customer technical and business leaders.
- Ensure customers leverage leading practices around instance strategy, technical governance, core data, integrations and the overall technical health of the platform.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
- Drive innovative solutions, primarily around ServiceNow’s data platform, that enable next-level business impact via NowAssist and Agentic AI capabilities.
- Build compelling solutions, demonstrations, and proof-of-concepts to showcase the transformative value of the ServiceNow platform to our customers.
- Develop robust and innovative architectures that leverage the full potential of ServiceNow’s data platform to support data ingestion, transformation, integration, analytics, and actionable insights aligned with customer objectives.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
- Responsible for helping customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes.
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ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Design and implement end-to-end ServiceNow solutions across multiple platforms and modules. Collaborate with stakeholders to define the architectural vision and roadmap for ServiceNow implementations. Provide technical leadership and guidance to development teams.
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The Platform Architect is a strategic technical leader responsible for helping our customers architect, mature, and governing scalable, secure, high-performing solutions. You will have the opportunity to shape the transformation for leading global financial institutions and work with the latest in AI advancements. Platform Architects ensure customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
- Serve as a thought leader on SPM ServiceNow
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ServiceNow's technology makes the world work for everyone. They serve approximately 80% of the Fortune 500 and are known as one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.
- Lead the design and implementation of comprehensive ServiceNow solutions.
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The Customer Outcomes Platform Architect helps customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes. This role establishes and supports best practices around instance strategy, technical governance, core data, integrations and the overall health of the platform. This role interfaces with the customer across executive, platform owner, enterprise architects and development teams during the selling, structuring, and implementation, and on-going operations.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
- The Senior Principal Platform Architect is a technical advisory role, responsible for helping customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes.
- Ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform.
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ServiceNow's cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. They serve over 8,100 customers, including 85% of the Fortune 500®.
The Senior Technical Consultant (AI) acts as the functional and technical expert for customer engagement teams. This role advises clients and configures ServiceNow AI solutions using best practices. They design and implement AI systems with NowAssist skills, AI Agents, and Workflow Data Fabric.
ServiceNow's cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise.
Responsible for the successful delivery of ServiceNow's solutions and services in a client consulting environment. Key member of the overall implementation project team and expected to deliver thought leadership with deep subject matter expertise related to ServiceNow product capabilities and complimentary technologies. Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
The Customer Outcomes Platform Architect is an advisory role, responsible for helping customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes. This role interfaces with the customer across executive, platform owner, enterprise architects and development teams during the selling, structuring, and implementation, and on-going operations related to of ServiceNow solutions. An ideal candidate will have experience working as an enterprise architect with a successful track record in management consulting, (professional services firms or cloud software company), focused on technology strategy, governance, data and solution design.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Shape the technical and functional architecture of our business intelligence platforms. Collaborate with product teams, developers, and stakeholders. Design scalable, secure, and Data led solutions that align with business goals.
Coface helps companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.
- Design end-to-end solutions for digital learning platforms, ensuring alignment with enterprise architecture and business requirements.
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