Principal Platform Architect - Federal

This role involves:

• Developing strong relationships with business leaders to understand the client’s vision and how ServiceNow plays in their digital transformation journey.
• Translating business objectives to outcomes through the visual customer roadmap.
• Analyzing business information and technical requirements into an architectural blueprint that outlines solutions to achieve complex business objectives.

Also:

• Driving solid platform health by reviewing and guiding the remediation of configurations and customizations that do not align to ServiceNow leading practices.
• Contributing thought leadership on how advisory and co-delivery can optimize customer outcomes.
• Defining solutions across the platform that align to delivered capabilities.