The CRM Architect translates business needs into technical requirements and designs solutions based on the Salesforce platform. Key responsibilities include collaborating with stakeholders, designing Salesforce configurations, and managing integrations between Salesforce and other systems. The role involves user training and documentation support, ensuring smooth adoption of Salesforce features.
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Build the foundations of productivity engineering at Headway by implementing AI and Automation to enable efficiency across the organization. You will build and maintain systems to enable efficiency, architect scalable workflows, build internal tools, and partner closely with internal teams to understand their needs.
The Customer Outcomes Platform Architect is an advisory role, responsible for helping customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes. This entails establishing and supporting best practices around instance strategy, technical governance, core data, integrations and the overall health of the platform. This is a highly consultative role that does not perform configuration on the platform.
As a Sr. Technical Consultant you will play an important role working as a technical subject matter expert in a wide variety of SaaS technologies within the Professional Services line of business. Working in a fast-paced environment, you will work closely with internal and external consultants and technology experts to implement, upgrade, and configure various solutions in our sales engagement platform.
As a Senior Solution Engineer at Onit, you will play a critical role in providing exceptional technical support to clients utilizing our suite of products by troubleshooting and resolving complex technical issues as well as performance optimization, ensuring seamless and successful experience with our solutions, working cross-functionally with teams across Engineering, Product Management, and Professional Services.
The Customer Outcomes Senior Technical Consultant is responsible configuring ServiceNow Platform (IT Workflow, Customer Workflow, Employee Workflow, and Platform) based on leading practices to provide a solution that achieves customer outcomes. The Senior Technical Consultant is the functional and technical expert in customer engagements. Participate in workshops with customers to assess current processes and establish future-state processes. Design and deliver ServiceNow solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices. Provide oversight and unit testing of code developed by partner or customer employees. Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.