Cribl

This Enterprise Sales Representative role is for someone who is ambitious, adaptable, and enthusiastic. The ideal candidate will come with expertise in creating customer centric solutions, and be able to build strong enduring relationships with our customers. This is a remote position based out of Western Canada (Alberta or BC).

We are seeking a Strategic Sales Representative who is a self-starter, naturally curious, and thrives in fast-paced, dynamic environments, and consistently generates their own pipeline. The role involves running a disciplined sales process, and executing complex multi-product sales, bringing energy, accountability, and grit to build trust across large enterprise organizations to connect technical pain to business impact.

We are seeking an experienced and strategic Support Knowledge Manager to establish, lead, and mature the Knowledge Management (KM) program within our Technical Support organization. In this critical role, you will be responsible for developing and executing a comprehensive KM strategy centered around Knowledge-Centered Service (KCS) principles. Your primary objective is to enhance the efficiency and effectiveness of our Technical Support Engineers (TSEs), significantly improve customer self-service success, ensure the consistency and quality of support knowledge, and capture invaluable organizational expertise.

Drive organizational efficiency, foster a culture of knowledge sharing, and further embed systems and process thinking across the organization. This role will be instrumental in executing our company's knowledge and project management strategy and in support of a remote-first work environment, transforming Cribl's approach to remote-first operations.

As an SDR, you’ll use a best-in-class tech stack to generate high-impact conversations and real ARR, all while growing both personally and professionally. You will qualify, follow up, educate and develop a substantial volume of inbound and outbound leads to progress prospects further into Cribl’s sales process. You'll research target new accounts, identify key personas, add contacts, emails and generate interest through cold discovery calls and email campaigns.

Platform engineering builds the underlying software infrastructure powering Cribl’s diverse suite of products. We are looking for a dedicated Senior Staff Software Engineer for our Platform team who is passionate about identity management, authentication and authorization, and leading technical vision for secure and robust identity protocols. This role involves significant backend development with a focus on full-stack TypeScript, leveraging AWS and other cloud technologies to build resilient, scalable solutions across different deployment mechanisms.